Peak Power Direct Limited has been flagged by ASIC (Australia) for "Unlicensed (Legacy)". Addresses: 37/F Tower Two Lippo Centre 89 Queensway Admiralty HONG KONG This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.peakpowerdirect.com.
The spread at Peak Power Direct Limited is not what they advertise. During volatile markets it widens so much that you lose before the trade even starts. I found them through word of mouth in my investment club and initially thought the platform was good - until I started trading seriously.
Pros: Comprehensive tools|API access
Cons: Limited ETF selection
I have been trying to close my account with Peak Power Direct Limited for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.
Pros: Professional team|Good mobile app|Fast deposits|Stable platform
Cons: Cannot customize dashboard fully|No phone support on weekends
I am in a dispute with Peak Power Direct Limited over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.
Pros: Two-factor authentication|Tax reports included|Good mobile app|Segregated accounts
Cons: Limited cryptocurrency options
After spending for over three years trying to make Peak Power Direct Limited work for me, I have given up. The platform has too many limitations, the fees are not competitive, and the quality of their market data is questionable. There are much better options available.
Pros: API access|Great customer service
Cons: Slow to add new assets
Peak Power Direct Limited locked my account without warning and demanded documents I had already submitted. for close to eighteen months later I still do not have access to my funds. Their compliance team does not respond to emails. I am considering legal action.
Pros: Low minimum deposit|Personal attention|Comprehensive tools|Intuitive for beginners
Cons: Desktop app not available on Linux|Limited ETF selection
Peak Power Direct Limited has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Dedicated account manager|Responsive team
Cons: Website design could be more modern|Slow to add new assets