Peak Commodities has been flagged by ASIC (Australia) for "Unlicensed (Legacy)". Phones: 81 34578-9277
Addresses: 4-2-2 Nihonbashi-Hongokucho Chuo-ku Tokyo Japan This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.peakcommodities.com.
I experienced a security concern with my Peak Commodities account and reported it immediately. Their response time was inexcusable for a financial platform. It took them four days to acknowledge my report and another week to actually address it.
Pros: Economic calendar|No hidden fees
Cons: Spreads widen during volatile periods
I wanted to transfer my portfolio from another broker to Peak Commodities. They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.
Pros: Quick verification|Dedicated account manager|Easy withdrawals
Cons: Minor UI glitches occasionally|Inactivity fee applies after 12 months
My withdrawal from Peak Commodities was rejected three times for vague reasons. Each time they asked for more documents. When I finally provided everything, they said my account was under review. for nearly two years of being strung along.
Pros: Competitive fees|Professional team
Cons: Email notifications too frequent
Their execution during news is terrible. I had limit orders in place. When the news hit, my orders were not filled at the limit price - they were filled much worse. Peak Commodities said it was market conditions. Same news, another broker filled me properly. They are not honest.
Pros: Dividend tracking|Detailed reporting|Transparent fees
Cons: Inactivity fee applies after 12 months
Customer support at Peak Commodities seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Copy trading available|Dedicated account manager|Good mobile app
Cons: Inactivity fee applies after 12 months|Limited demo account features
My card was charged twice by Peak Commodities on the same day. I had to dispute it with my bank. Peak Commodities then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.
Pros: Regular platform improvements|Market news feed|Good mobile app|Transparent fees
Cons: Wait times can be long during peak hours|Mobile app could be improved
My withdrawal request from Peak Commodities has been pending for over two weeks now. Every time I contact support, I get the same copy-paste response about processing times. This is unacceptable for a financial platform in this day and age.
Pros: Copy trading available|Professional team
Cons: Live chat only during business hours|Alert system is basic