Palladium Cathay Intermediaries has been flagged by ASIC (Australia) for "Unlicensed (Legacy)". Phones: 86 21 6103 851
Addresses: 1266 Nanjing Rd Shanghai 2000040 CHINA This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.palladiumcathay.com.
Palladium Cathay Intermediaries seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.
Pros: Good analytical tools|Two-factor authentication|Multi-currency support
Cons: Cannot customize dashboard fully|No dark mode on mobile
After for over three years with Palladium Cathay Intermediaries I requested to close my account and withdraw. They said I had to complete a 30-day cooling-off period. Then they said there was a minimum holding period for my last deposit. They make it as hard as possible to leave.
Pros: Good mobile app|Portfolio tracking tools|Regular platform improvements|Full transparency
Cons: Slow to add new assets
Opened my account with Palladium Cathay Intermediaries through a forum discussion and regretted it within the first month. The platform crashed during a critical moment, I lost potential gains, and support basically told me it was not their problem. Absolutely unacceptable behavior.
Pros: Regular platform improvements|Full transparency
Cons: Minor UI glitches occasionally
The so-called education at Palladium Cathay Intermediaries is just marketing. Every webinar ends with a push to deposit more. The market analysis is generic and often wrong. If you want real education go elsewhere. I wasted since last summer thinking they would help me learn.
Pros: Fast execution|Easy to use platform|Good analytical tools|Full transparency
Cons: No integrated tax optimization|Minor UI glitches occasionally
Palladium Cathay Intermediaries changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.
Pros: Great customer service|Portfolio tracking tools|Social trading features|Excellent charting
Cons: Cannot customize dashboard fully
I found Palladium Cathay Intermediaries through word of mouth in my investment club and the initial impression was positive. But since last summer later, I have encountered so many issues that I cannot recommend them. Trades failing, charts not loading, and support tickets going unanswered for days at a time.
Pros: Low minimum deposit|Risk management tools
Cons: Would like more payment methods|Currency conversion fee exists
The platform itself is okay, but the customer service at Palladium Cathay Intermediaries is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Customizable dashboard|Excellent charting
Cons: Minor UI glitches occasionally
I had high hopes for Palladium Cathay Intermediaries after a friend recommended them, but my experience has been disappointing. Customer support is slow, the platform has frequent issues, and their fee structure is not as transparent as advertised. I am actively looking for alternatives now.
Pros: Stable platform|Regular updates|Full transparency
Cons: No crypto staking