PAIRS EXCHANGE has been flagged by Comisión Nacional del Mercado de Valores for "Unregistered/Unlicensed entity offering financial products or services". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
The so-called education at PAIRS EXCHANGE is just marketing. Every webinar ends with a push to deposit more. The market analysis is generic and often wrong. If you want real education go elsewhere. I wasted for close to eighteen months thinking they would help me learn.
Pros: Easy withdrawals|Excellent charting|Educational resources|Transparent fees
Cons: Limited social trading features|No fractional shares
Several red flags with PAIRS EXCHANGE: (1) They promise unrealistically high returns, (2) They're not registered with Comisión Nacional del Mercado de Valores, (3) Their contact information is vague, (4) They pressure you to deposit quickly. I recommend everyone do thorough due diligence before investing with any company.
Cons: Listed in warning databases|No transparency|Pressure to invest quickly
Do not believe the bonus offer from PAIRS EXCHANGE. The turnover requirement is designed so you can never withdraw. I learned the hard way. I deposited through a forum discussion and the bonus terms were buried in pages of small print. My fault for not reading but their design is predatory.
Pros: Low minimum deposit|Fast support response|Intuitive for beginners|Market news feed
Cons: Minimum deposit could be lower|No fractional shares
The mobile app from PAIRS EXCHANGE is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.
Pros: High security standards|Fast execution|Social trading features
Cons: Minimum deposit could be lower
PAIRS EXCHANGE had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.
Pros: Professional team|Fast support response|Market news feed|Clear documentation
Cons: Alert system is basic|Desktop app not available on Linux
PAIRS EXCHANGE offers copy trading. I copied a top trader. The copy trades often executed at worse prices than the original. When I asked why they said it was due to latency and liquidity. So the feature is broken or they are skimming. Either way I stopped using it.
Pros: Fast execution|Educational resources|Excellent charting|Responsive team
Cons: Slow to add new assets|Search feature is basic
The hidden fees at PAIRS EXCHANGE are the real scandal here. What they advertise and what they actually charge are two different things. By the time I realized how much I was paying in various fees and spreads, I had already lost a meaningful amount.
Pros: Low minimum deposit|Multiple order types|Professional team
Cons: None so far
KYC with PAIRS EXCHANGE is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.
Pros: Risk management tools|Dividend tracking|Wide product range|Detailed reporting
Cons: Account statements could be more detailed|No fractional shares
My withdrawal request from PAIRS EXCHANGE has been pending for over two weeks now. Every time I contact support, I get the same copy-paste response about processing times. This is unacceptable for a financial platform in this day and age.
Pros: Full transparency|Real-time alerts
Cons: No phone support on weekends
I found PAIRS EXCHANGE from a blog post comparing services and the initial impression was positive. But for about eight months later, I have encountered so many issues that I cannot recommend them. Trades failing, charts not loading, and support tickets going unanswered for days at a time.
Pros: Segregated accounts|Instant funding|Professional team
Cons: Inactivity fee applies after 12 months|Onboarding videos are outdated