Pacific Rim Wealth Management has been flagged by ASIC (Australia) for "Unlicensed (Legacy)". Phones: 852 9573 7922 (852 9573 7972), fax 852 3016 2052
Addresses: 16 Westlands Road HONG KONG This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.pacificrimwealthmgt.com.
Pacific Rim Wealth Management has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Professional team|Personal attention|Responsive team
Cons: Email notifications too frequent|No live chat on mobile
After for about three months with Pacific Rim Wealth Management, I can only describe the experience as death by a thousand cuts. No single issue was catastrophic, but the constant stream of small problems, slow responses, and missing features wore me down until I finally left.
Pros: Multiple order types|Instant funding
Cons: Could offer more webinars
Do not believe the bonus offer from Pacific Rim Wealth Management. The turnover requirement is designed so you can never withdraw. I learned the hard way. I deposited after a family member had a good experience and the bonus terms were buried in pages of small print. My fault for not reading but their design is predatory.
Pros: Easy withdrawals|Economic calendar
Cons: Limited cryptocurrency options|Cannot customize dashboard fully
Pacific Rim Wealth Management seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.
Pros: Real-time alerts|Easy withdrawals|Risk management tools|Dividend tracking
Cons: Some tools only available on higher tiers
Their execution during news is terrible. I had limit orders in place. When the news hit, my orders were not filled at the limit price - they were filled much worse. Pacific Rim Wealth Management said it was market conditions. Same news, another broker filled me properly. They are not honest.
Pros: Helpful community forum|Low minimum deposit
Cons: Limited ETF selection
I gave Pacific Rim Wealth Management a fair chance. After since the beginning of the year of usage, I can say with confidence that there are far better options available. The interface is clunky, the fees are higher than competitors, and the customer support team seems overwhelmed or understaffed.
Pros: Multi-device support|Transparent fees|Competitive fees
Cons: Account statements could be more detailed|Mobile app could be improved
Pacific Rim Wealth Management locked my account without warning and demanded documents I had already submitted. since early this year later I still do not have access to my funds. Their compliance team does not respond to emails. I am considering legal action.
Pros: Excellent charting|Dedicated account manager|Customizable dashboard
Cons: Nothing significant|Desktop app not available on Linux