Pacific Group has been flagged by Financial Markets Authority for "Unregistered/Unlicensed entity offering financial products or services|Fraud ...". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
The spread at Pacific Group is not what they advertise. During volatile markets it widens so much that you lose before the trade even starts. I found them from a review site like this one and initially thought the platform was good - until I started trading seriously.
Pros: Fast support response|Multiple order types|API access|Transparent fees
Cons: Slow to add new assets|Search feature is basic
I requested my data from Pacific Group under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.
Pros: Fast support response|Competitive fees|Great customer service|Excellent charting
Cons: No phone support on weekends
I joined Pacific Group after hearing about them at a conference and from the start, things felt off. The signup process collected far more personal information than necessary, the verification took unreasonably long, and when I finally got access, the platform was nothing like what was advertised.
Pros: Excellent charting|Fast support response
Cons: No dark mode on mobile|Mobile app could be improved
I found this company through a friend who recommended it. Before investing, I checked various regulatory databases and found that Pacific Group has been flagged as an unauthorized entity. I informed my friend immediately. Please always verify with official sources - a quick search could save you thousands.
Pros: Website looks legitimate on the surface
Cons: Flagged by Financial Markets Authority|Cannot verify credentials
I opened an account with Pacific Group for a couple of months now ago. The platform frequently logs you out, orders fail to execute at the stated price, and when you complain they blame your internet connection. I have screenshots proving otherwise.
Pros: Personal attention|Stable platform
Cons: Limited demo account features|Email notifications too frequent
KYC with Pacific Group is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.
Pros: Easy to use platform|Transparent fees|Fast deposits
Cons: Wish they had more educational resources
I am in a dispute with Pacific Group over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.
Pros: Dividend tracking|Multi-currency support|Economic calendar|Intuitive for beginners
Cons: No integrated tax optimization
I trusted Pacific Group with a significant portion of my savings and I deeply regret that decision. Not because of market losses, but because of how poorly the platform performed and how dismissively the support team treated my concerns.
Pros: Multiple order types|Fast deposits|Intuitive for beginners|Great customer service
Cons: Inactivity fee applies after 12 months
After doing some research AFTER the fact (I know, I should have done this first), I discovered that Pacific Group is not authorized by any legitimate financial regulator. They are operating illegally. The website looks very professional but it's all a facade. Please check the regulatory warnings database before investing with ANY company.
Cons: Withdrawal fees demanded|Communication cut off|Not authorized
Pacific Group advertises low fees but once you dig into the fine print, there are numerous charges that add up quickly. Inactivity fees, withdrawal fees, currency conversion fees - it all eats into your returns. I wish I had read the terms more carefully.
Pros: Portfolio tracking tools|Intuitive for beginners
Cons: Currency conversion fee exists