Pacific Alliances has been flagged by ASIC (Australia) for "Unlicensed (Legacy)". Phones: + 81 345 906 391
Addresses: Building 1 F 6-3-8 Roppongi Minato-ku Tokyo Japan This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.thepacificalliances.com.
I signed up with Pacific Alliances through my accountant's suggestion and the first red flag was the aggressive account manager who would not stop calling. After depositing, the promised support vanished. Withdrawals are delayed with endless excuses. I have reported them to the regulator.
Pros: Quick verification|Educational resources
Cons: Would like more payment methods
I referred a friend to Pacific Alliances through my accountant's suggestion. We both deposited. The referral bonus never arrived. Support said we did not meet the terms. When we asked which terms they pointed to a clause that was added after we signed up. Shady.
Pros: Economic calendar|Full transparency
Cons: Research section could be deeper|Onboarding videos are outdated
My withdrawal request from Pacific Alliances has been pending for over two weeks now. Every time I contact support, I get the same copy-paste response about processing times. This is unacceptable for a financial platform in this day and age.
Pros: Social trading features|Segregated accounts|Smooth onboarding
Cons: No dark mode on mobile|Limited cryptocurrency options
I am in a dispute with Pacific Alliances over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.
Pros: Intuitive for beginners|Multi-currency support
Cons: Wait times can be long during peak hours|Spreads widen during volatile periods
I experienced a security concern with my Pacific Alliances account and reported it immediately. Their response time was inexcusable for a financial platform. It took them four days to acknowledge my report and another week to actually address it.
Pros: Tax reports included|Economic calendar|Personal attention|API access
Cons: Desktop app not available on Linux
I requested my data from Pacific Alliances under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.
Pros: Instant funding|Responsive team|Competitive fees
Cons: Minor UI glitches occasionally|None so far
The platform itself is okay, but the customer service at Pacific Alliances is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Regular updates|Reliable uptime
Cons: No integrated tax optimization
Opened my account with Pacific Alliances through word of mouth in my investment club and regretted it within the first month. The platform crashed during a critical moment, I lost potential gains, and support basically told me it was not their problem. Absolutely unacceptable behavior.
Pros: Competitive fees|Instant funding
Cons: Limited cryptocurrency options
I had high hopes for Pacific Alliances through a podcast recommendation, but my experience has been disappointing. Customer support is slow, the platform has frequent issues, and their fee structure is not as transparent as advertised. I am actively looking for alternatives now.
Pros: High security standards|Dividend tracking|Wide product range|Low minimum deposit
Cons: None so far
I lost a significant amount because Pacific Alliances did not execute my stop loss during a flash crash. They said the market was illiquid. Other brokers managed to execute. I have no proof they did not trade against me. Avoid.
Pros: Dedicated account manager|Helpful community forum
Cons: Limited social trading features