OzFinGenius (ozfingenius.com) has been flagged by ASIC (Australia) for "Unlicensed". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.ozfingenius.com.
My withdrawal from OzFinGenius (ozfingenius.com) was rejected three times for vague reasons. Each time they asked for more documents. When I finally provided everything, they said my account was under review. since last summer of being strung along.
Pros: Helpful community forum|Dedicated account manager|Reliable uptime
Cons: Live chat only during business hours|Onboarding videos are outdated
I signed up with OzFinGenius (ozfingenius.com) after attending a webinar they hosted and the first red flag was the aggressive account manager who would not stop calling. After depositing, the promised support vanished. Withdrawals are delayed with endless excuses. I have reported them to the regulator.
Pros: No hidden fees|Dedicated account manager|Intuitive for beginners
Cons: Email notifications too frequent
Do not use OzFinGenius (ozfingenius.com) for anything serious. I used them for about ten months for small trades and it was okay. When I deposited a larger amount and traded more, my account was flagged, my withdrawals were delayed, and I was asked to explain my trading. They treat active traders like criminals.
Pros: Good mobile app|Copy trading available|Competitive fees|Tax reports included
Cons: No live chat on mobile
I am in a dispute with OzFinGenius (ozfingenius.com) over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.
Pros: Fast execution|Wide product range|Smooth onboarding|Demo account available
Cons: Help articles are sometimes vague
The mobile app from OzFinGenius (ozfingenius.com) is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.
Pros: Competitive fees|Low minimum deposit|Multi-currency support
Cons: Inactivity fee applies after 12 months|Currency conversion fee exists
The platform itself is okay, but the customer service at OzFinGenius (ozfingenius.com) is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Reliable uptime|Social trading features
Cons: Charting tools need more indicators|Help articles are sometimes vague
I closed a profitable position at OzFinGenius (ozfingenius.com) and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.
Pros: Detailed reporting|No hidden fees
Cons: None so far|Website design could be more modern