oxtrades.com has been flagged by AMF (France) for "Unauthorised". Category: Produits_dérivés_sur_crypto-actifs This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: oxtrades.com.
Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. oxtrades.com recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.
Pros: Economic calendar|Easy withdrawals|Fast support response|Smooth onboarding
Cons: Limited social trading features|Account statements could be more detailed
My card was charged twice by oxtrades.com on the same day. I had to dispute it with my bank. oxtrades.com then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.
Pros: Customizable dashboard|API access|Regular updates|Responsive team
Cons: Withdrawal takes 1-2 business days
Opened my account with oxtrades.com after hearing about them at a conference and regretted it within the first month. The platform crashed during a critical moment, I lost potential gains, and support basically told me it was not their problem. Absolutely unacceptable behavior.
Pros: Great customer service|Professional team|Full transparency|Regular updates
Cons: Alert system is basic
oxtrades.com has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Professional team|Demo account available|Dedicated account manager
Cons: Cannot customize dashboard fully|No phone support on weekends
The platform at oxtrades.com is riddled with bugs. Charts display incorrect data, order confirmations sometimes fail silently, and the portfolio tracker disagrees with actual positions. After since mid-2025 of dealing with this, I have had enough.
Pros: No hidden fees|Two-factor authentication
Cons: Onboarding videos are outdated|Some tools only available on higher tiers
oxtrades.com has the worst mobile app I have ever used for investing. It crashes constantly, features that work on desktop are missing entirely, and the security implementation is questionable at best. How they released this app is beyond me.
Pros: Responsive team|Fast support response|Competitive fees|Portfolio tracking tools
Cons: Charting tools need more indicators|Would like more payment methods
I gave oxtrades.com a fair chance. After for over a year of usage, I can say with confidence that there are far better options available. The interface is clunky, the fees are higher than competitors, and the customer support team seems overwhelmed or understaffed.
Pros: Automated trading options|Low minimum deposit
Cons: Minimum deposit could be lower
I had a dispute with oxtrades.com and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Quick verification|Clean UI|Full transparency
Cons: Inactivity fee applies after 12 months
I referred a friend to oxtrades.com after reading several online reviews. We both deposited. The referral bonus never arrived. Support said we did not meet the terms. When we asked which terms they pointed to a clause that was added after we signed up. Shady.
Pros: Competitive fees|Instant funding|Professional team
Cons: Help articles are sometimes vague|Wish they had more educational resources
I wanted to transfer my portfolio from another broker to oxtrades.com. They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.
Pros: Market news feed|Fast support response|Educational resources
Cons: Could offer more webinars|Account statements could be more detailed