Oxford Financial Services has been flagged by ASIC (Australia) for "Unlicensed (Legacy)". Phones: 08 7130 3043
Addresses: 330 Glen Osmond Road Myrtle Bank SA 5064 This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.oxfordfinanceservices.com.
Oxford Financial Services locked my account without warning and demanded documents I had already submitted. for roughly four months later I still do not have access to my funds. Their compliance team does not respond to emails. I am considering legal action.
Pros: Stable platform|Transparent fees|Easy to use platform
Cons: Limited cryptocurrency options|Nothing significant
My withdrawal request from Oxford Financial Services has been pending for over two weeks now. Every time I contact support, I get the same copy-paste response about processing times. This is unacceptable for a financial platform in this day and age.
Pros: Clear documentation|Personal attention|Social trading features
Cons: Onboarding videos are outdated|Limited cryptocurrency options
Do not use Oxford Financial Services for anything serious. I used them since the beginning of the year for small trades and it was okay. When I deposited a larger amount and traded more, my account was flagged, my withdrawals were delayed, and I was asked to explain my trading. They treat active traders like criminals.
Pros: Transparent fees|Instant funding|Regular updates|Segregated accounts
Cons: Some tools only available on higher tiers
Customer support at Oxford Financial Services seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Reliable uptime|Economic calendar|Stable platform
Cons: Limited social trading features
The onboarding at Oxford Financial Services was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: Regular updates|Good analytical tools
Cons: Minimum deposit could be lower
Oxford Financial Services has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Professional team|Transparent fees
Cons: Wait times can be long during peak hours|No fractional shares
I closed a profitable position at Oxford Financial Services and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.
Pros: Excellent charting|Professional team|Multi-currency support
Cons: Website design could be more modern
I requested my data from Oxford Financial Services under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.
Pros: Segregated accounts|Intuitive for beginners|Competitive fees|Responsive team
Cons: Account statements could be more detailed|Limited demo account features
I trusted Oxford Financial Services with a significant portion of my savings and I deeply regret that decision. Not because of market losses, but because of how poorly the platform performed and how dismissively the support team treated my concerns.
Pros: Dedicated account manager|Personal attention|Easy to use platform
Cons: Live chat only during business hours