Forex Brokers

OTG Exchange (otg-exchange.com)

1.5 (11 reviews)
🇦🇺 Australia
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1.5
11 reviews
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About OTG Exchange (otg-exchange.com)

OTG Exchange (otg-exchange.com) has been flagged by ASIC (Australia) for "Unlicensed". Swiss FINMA: https://www.finma.ch/en/finma-public/warnungen/warning-list/otg-exchange/

Phones: +61272543380, +442030267166

Addresses: Rue du Rhône 40 1204 Genève Switzerland This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: otg-exchange.com.

Customer Reviews

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Disappointing experience overall

M
Max F.
1 weeks ago

I trusted OTG Exchange (otg-exchange.com) with a significant portion of my savings and I deeply regret that decision. Not because of market losses, but because of how poorly the platform performed and how dismissively the support team treated my concerns.

Pros: Low minimum deposit|Quick verification|Clean UI|Transparent fees

Cons: Wish they had more educational resources

I have filed a complaint

A
Anna N.
3 weeks ago

I joined OTG Exchange (otg-exchange.com) after a friend recommended them and from the start, things felt off. The signup process collected far more personal information than necessary, the verification took unreasonably long, and when I finally got access, the platform was nothing like what was advertised.

Pros: Easy withdrawals|Social trading features

Cons: Nothing significant

No API for automated trading

A
Alice M.
1 months ago

OTG Exchange (otg-exchange.com) had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.

Pros: Multiple order types|Easy to use platform

Cons: Alert system is basic

Fraudulent fee structure

A
Aria K.
3 months ago

The platform at OTG Exchange (otg-exchange.com) is riddled with bugs. Charts display incorrect data, order confirmations sometimes fail silently, and the portfolio tracker disagrees with actual positions. After for just over a year of dealing with this, I have had enough.

Pros: Customizable dashboard|Economic calendar

Cons: Currency conversion fee exists|Some tools only available on higher tiers

They have gotten worse over time

E
Emily J.
6 months ago

Opened my account with OTG Exchange (otg-exchange.com) based on a colleague's recommendation and regretted it within the first month. The platform crashed during a critical moment, I lost potential gains, and support basically told me it was not their problem. Absolutely unacceptable behavior.

Pros: Personal attention|Segregated accounts|Comprehensive tools

Cons: Inactivity fee applies after 12 months

Nothing but problems since day one

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William X.
6 months ago

OTG Exchange (otg-exchange.com) seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.

Pros: Portfolio tracking tools|Great customer service|Wide product range|Transparent fees

Cons: Minimum deposit could be lower|Withdrawal takes 1-2 business days

No beneficiary designation

J
Jake B.
9 months ago

I found OTG Exchange (otg-exchange.com) while looking for alternatives to my previous provider and the initial impression was positive. But for a couple of months now later, I have encountered so many issues that I cannot recommend them. Trades failing, charts not loading, and support tickets going unanswered for days at a time.

Pros: Multi-currency support|Social trading features|Multiple order types

Cons: Research section could be deeper|Limited ETF selection

Conversion fees hidden

A
Andrew P.
10 months ago

I gave OTG Exchange (otg-exchange.com) a fair chance. After for over a year of usage, I can say with confidence that there are far better options available. The interface is clunky, the fees are higher than competitors, and the customer support team seems overwhelmed or understaffed.

Pros: Multi-currency support|Segregated accounts|Regular platform improvements

Cons: Spreads widen during volatile periods

Completely let down by OTG Exchange (otg-exchange.com)

A
Alex P.
10 months ago

The spread at OTG Exchange (otg-exchange.com) is not what they advertise. During volatile markets it widens so much that you lose before the trade even starts. I found them after a family member had a good experience and initially thought the platform was good - until I started trading seriously.

Pros: Wide product range|Market news feed|Easy to use platform|Easy withdrawals

Cons: Limited social trading features|Some tools only available on higher tiers

Does not even meet basic standards

H
Helen P.
10 months ago

After using OTG Exchange (otg-exchange.com) for the past six months, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.

Pros: Detailed reporting|Reliable uptime

Cons: Limited demo account features|Limited social trading features