Osborn & McKenzie International (O&MI) has been flagged by ASIC (Australia) for "Unlicensed (Legacy)". Phones: fax +44-20-31630802
Addresses: 20th Floor 10 Upper Bank Street Canary Whart London E14 58 UK This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.oandmintl.com.
I requested my data from Osborn & McKenzie International (O&MI) under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.
Pros: Tax reports included|Automated trading options|Demo account available
Cons: Limited ETF selection
I experienced a security concern with my Osborn & McKenzie International (O&MI) account and reported it immediately. Their response time was inexcusable for a financial platform. It took them four days to acknowledge my report and another week to actually address it.
Pros: Instant funding|Wide product range|Fast deposits|Low minimum deposit
Cons: Account statements could be more detailed
Osborn & McKenzie International (O&MI) had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.
Pros: Demo account available|Reliable uptime
Cons: Slow to add new assets
Osborn & McKenzie International (O&MI) changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.
Pros: Comprehensive tools|Intuitive for beginners|No hidden fees
Cons: No fractional shares|Cannot customize dashboard fully
The platform itself is okay, but the customer service at Osborn & McKenzie International (O&MI) is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Competitive fees|Comprehensive tools|Clean UI
Cons: Account statements could be more detailed
After for about three months with Osborn & McKenzie International (O&MI) I requested to close my account and withdraw. They said I had to complete a 30-day cooling-off period. Then they said there was a minimum holding period for my last deposit. They make it as hard as possible to leave.
Pros: Fast deposits|Risk management tools
Cons: Withdrawal takes 1-2 business days
I am in a dispute with Osborn & McKenzie International (O&MI) over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.
Pros: Good analytical tools|Full transparency|Good mobile app
Cons: Limited cryptocurrency options|Onboarding videos are outdated
Osborn & McKenzie International (O&MI) seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.
Pros: Segregated accounts|No hidden fees|Regular platform improvements|Comprehensive tools
Cons: Onboarding videos are outdated|Cannot customize dashboard fully
The platform at Osborn & McKenzie International (O&MI) is riddled with bugs. Charts display incorrect data, order confirmations sometimes fail silently, and the portfolio tracker disagrees with actual positions. After for about ten months of dealing with this, I have had enough.
Pros: Stable platform|Reliable uptime
Cons: Inactivity fee applies after 12 months|Alert system is basic
The so-called education at Osborn & McKenzie International (O&MI) is just marketing. Every webinar ends with a push to deposit more. The market analysis is generic and often wrong. If you want real education go elsewhere. I wasted for over three years thinking they would help me learn.
Pros: Market news feed|Multi-device support
Cons: Cannot customize dashboard fully|No dark mode on mobile