Orpheus Trusts Ltd has been flagged by Financial Markets Authority for "Unregistered/Unlicensed entity offering financial products or services|Fraud ...". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
The hidden fees at Orpheus Trusts Ltd are the real scandal here. What they advertise and what they actually charge are two different things. By the time I realized how much I was paying in various fees and spreads, I had already lost a meaningful amount.
Pros: Segregated accounts|Easy to use platform|Real-time alerts
Cons: Limited ETF selection
I experienced a security concern with my Orpheus Trusts Ltd account and reported it immediately. Their response time was inexcusable for a financial platform. It took them four days to acknowledge my report and another week to actually address it.
Pros: Social trading features|Regular platform improvements
Cons: Limited ETF selection
Orpheus Trusts Ltd locked my account without warning and demanded documents I had already submitted. for a couple of months now later I still do not have access to my funds. Their compliance team does not respond to emails. I am considering legal action.
Pros: Tax reports included|Multi-currency support|Fast support response
Cons: Research section could be deeper
I was contacted by Orpheus Trusts Ltd through social media. They promised guaranteed returns of 20-30% monthly. Being naive, I invested. The "account manager" pressured me to invest more and more. When I finally tried to take profit, my account was frozen and they stopped responding. Classic Ponzi/advance fee fraud.
Cons: Withdrawal fees demanded|Communication cut off|Not authorized
I requested my data from Orpheus Trusts Ltd under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.
Pros: Multi-currency support|Helpful community forum|Stable platform|Dedicated account manager
Cons: Withdrawal takes 1-2 business days|Nothing significant
Orpheus Trusts Ltd has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Great customer service|Real-time alerts|Transparent fees
Cons: None so far|Onboarding videos are outdated
Do not believe the bonus offer from Orpheus Trusts Ltd. The turnover requirement is designed so you can never withdraw. I learned the hard way. I deposited through a financial advisor and the bonus terms were buried in pages of small print. My fault for not reading but their design is predatory.
Pros: Fast execution|Social trading features
Cons: Limited ETF selection
My withdrawal request from Orpheus Trusts Ltd has been pending for over two weeks now. Every time I contact support, I get the same copy-paste response about processing times. This is unacceptable for a financial platform in this day and age.
Pros: Transparent fees|Helpful community forum
Cons: Alert system is basic|Limited demo account features
Do not be fooled by the professional-looking website. Behind the scenes, Orpheus Trusts Ltd is disorganized and incompetent. I found them through word of mouth in my investment club and I can only assume the positive reviews are either outdated or paid for because my experience was terrible.
Pros: Multi-currency support|Two-factor authentication|Automated trading options|Transparent fees
Cons: Search feature is basic|Spreads widen during volatile periods
I joined Orpheus Trusts Ltd after a trusted YouTuber reviewed them and from the start, things felt off. The signup process collected far more personal information than necessary, the verification took unreasonably long, and when I finally got access, the platform was nothing like what was advertised.
Pros: Instant funding|Easy to use platform
Cons: No live chat on mobile|Desktop app not available on Linux