Origin Spring Trust has been flagged by Financial Markets Authority for "Unregistered/Unlicensed entity offering financial products or services|Fraud ...". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
Customer support at Origin Spring Trust seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Portfolio tracking tools|Transparent fees
Cons: Desktop app not available on Linux
Their execution during news is terrible. I had limit orders in place. When the news hit, my orders were not filled at the limit price - they were filled much worse. Origin Spring Trust said it was market conditions. Same news, another broker filled me properly. They are not honest.
Pros: Low minimum deposit|Educational resources|Responsive team|Helpful community forum
Cons: Email notifications too frequent|Help articles are sometimes vague
Do not believe the bonus offer from Origin Spring Trust. The turnover requirement is designed so you can never withdraw. I learned the hard way. I deposited through word of mouth in my investment club and the bonus terms were buried in pages of small print. My fault for not reading but their design is predatory.
Pros: Easy to use platform|Copy trading available|Wide product range
Cons: Email notifications too frequent|Cannot customize dashboard fully
Origin Spring Trust changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.
Pros: API access|Wide product range|Intuitive for beginners|Helpful community forum
Cons: Nothing significant|No live chat on mobile
After for over three years with Origin Spring Trust I requested to close my account and withdraw. They said I had to complete a 30-day cooling-off period. Then they said there was a minimum holding period for my last deposit. They make it as hard as possible to leave.
Pros: Copy trading available|Competitive fees|Multi-device support|Great customer service
Cons: Charting tools need more indicators|Wish they had more educational resources
I closed a profitable position at Origin Spring Trust and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.
Pros: Fast support response|Economic calendar|Helpful community forum|Regular updates
Cons: None so far|Account statements could be more detailed
I was contacted by Origin Spring Trust through social media. They promised guaranteed returns of 20-30% monthly. Being naive, I invested. The "account manager" pressured me to invest more and more. When I finally tried to take profit, my account was frozen and they stopped responding. Classic Ponzi/advance fee fraud.
Pros: Initially responsive customer service
Cons: No regulatory oversight|Money disappeared|Fake testimonials
Where do I even begin with Origin Spring Trust? for roughly four months of broken promises, unanswered tickets, and a platform that feels like it was built in 2010. They spend more on marketing than on actually improving their service. Stay away from this company.
Pros: Wide product range|Fast deposits|Two-factor authentication|Fast support response
Cons: Limited cryptocurrency options
The platform itself is okay, but the customer service at Origin Spring Trust is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Stable platform|Transparent fees
Cons: Website design could be more modern|Withdrawal takes 1-2 business days
The mobile app from Origin Spring Trust is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.
Pros: Multi-device support|Intuitive for beginners|Automated trading options|Market news feed
Cons: Alert system is basic|No dark mode on mobile