Orbit Chains (orbitchains.com) has been flagged by ASIC (Australia) for "Unlicensed". Phones: 19292742282
Addresses: 8 Copthall Roseau Valley 00152 The Commonwealth of Dominica; 56 Burnley St Richmond VIC 3121 Australia This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: orbitchains.com.
Orbit Chains (orbitchains.com) locked my account without warning and demanded documents I had already submitted. for a couple of months now later I still do not have access to my funds. Their compliance team does not respond to emails. I am considering legal action.
Pros: API access|Copy trading available
Cons: Wish they had more educational resources|Wait times can be long during peak hours
I requested my data from Orbit Chains (orbitchains.com) under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.
Pros: Helpful community forum|No hidden fees
Cons: Help articles are sometimes vague|Email notifications too frequent
Customer support at Orbit Chains (orbitchains.com) seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Copy trading available|Professional team
Cons: Live chat only during business hours
I wanted to transfer my portfolio from another broker to Orbit Chains (orbitchains.com). They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.
Pros: Demo account available|Personal attention
Cons: Would like more payment methods
After using Orbit Chains (orbitchains.com) since mid-2025, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.
Pros: Easy to use platform|Two-factor authentication|Dedicated account manager|Detailed reporting
Cons: Mobile app could be improved
My card was charged twice by Orbit Chains (orbitchains.com) on the same day. I had to dispute it with my bank. Orbit Chains (orbitchains.com) then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.
Pros: Fast deposits|Tax reports included|High security standards|Regular platform improvements
Cons: Search feature is basic|Withdrawal takes 1-2 business days