orbi-mount.com has been flagged by AMF (France) for "Unauthorised". Category: Produits_dérivés_sur_crypto-actifs This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: orbi-mount.com.
Opened my account with orbi-mount.com when my bank disappointed me and I searched for alternatives and regretted it within the first month. The platform crashed during a critical moment, I lost potential gains, and support basically told me it was not their problem. Absolutely unacceptable behavior.
Pros: Dividend tracking|Comprehensive tools|Transparent fees|Demo account available
Cons: No phone support on weekends|Desktop app not available on Linux
I lost a significant amount because orbi-mount.com did not execute my stop loss during a flash crash. They said the market was illiquid. Other brokers managed to execute. I have no proof they did not trade against me. Avoid.
Pros: Clear documentation|Portfolio tracking tools
Cons: Limited demo account features|No dark mode on mobile
Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. orbi-mount.com recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.
Pros: Detailed reporting|Wide product range
Cons: Limited cryptocurrency options
The platform at orbi-mount.com is riddled with bugs. Charts display incorrect data, order confirmations sometimes fail silently, and the portfolio tracker disagrees with actual positions. After for just over a year of dealing with this, I have had enough.
Pros: Dividend tracking|Good mobile app
Cons: Account statements could be more detailed|Withdrawal takes 1-2 business days
Customer support at orbi-mount.com seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Full transparency|Intuitive for beginners
Cons: Wish they had more educational resources
KYC with orbi-mount.com is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.
Pros: Full transparency|Fast deposits
Cons: Live chat only during business hours|Currency conversion fee exists
Do not believe the bonus offer from orbi-mount.com. The turnover requirement is designed so you can never withdraw. I learned the hard way. I deposited from a review site like this one and the bonus terms were buried in pages of small print. My fault for not reading but their design is predatory.
Pros: Clear documentation|Comprehensive tools|Detailed reporting
Cons: Wait times can be long during peak hours|None so far
orbi-mount.com seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.
Pros: Detailed reporting|Clear documentation
Cons: Website design could be more modern|Wait times can be long during peak hours
I gave orbi-mount.com a fair chance. After for about three months of usage, I can say with confidence that there are far better options available. The interface is clunky, the fees are higher than competitors, and the customer support team seems overwhelmed or understaffed.
Pros: Fast execution|High security standards|Smooth onboarding
Cons: Currency conversion fee exists|Some tools only available on higher tiers
I had a dispute with orbi-mount.com and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Good mobile app|Regular platform improvements
Cons: Email notifications too frequent|Alert system is basic