Orange Capital Investment (orangecapitalinvestment.com) has been flagged by ASIC (Australia) for "Unlicensed". Addresses: 87 Spencer St Birmingham West Midlands B18 6DE United Kingdom This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: orangecapitalinvestment.com.
KYC with Orange Capital Investment (orangecapitalinvestment.com) is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.
Pros: Educational resources|Detailed reporting
Cons: Live chat only during business hours
My card was charged twice by Orange Capital Investment (orangecapitalinvestment.com) on the same day. I had to dispute it with my bank. Orange Capital Investment (orangecapitalinvestment.com) then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.
Pros: API access|Professional team|Good analytical tools|Multi-currency support
Cons: Limited cryptocurrency options
I experienced a security concern with my Orange Capital Investment (orangecapitalinvestment.com) account and reported it immediately. Their response time was inexcusable for a financial platform. It took them four days to acknowledge my report and another week to actually address it.
Pros: Regular platform improvements|Fast support response|Dividend tracking
Cons: Could offer more webinars
The onboarding at Orange Capital Investment (orangecapitalinvestment.com) was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: Market news feed|Customizable dashboard|Professional team
Cons: Some tools only available on higher tiers|Alert system is basic
I requested my data from Orange Capital Investment (orangecapitalinvestment.com) under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.
Pros: Automated trading options|Low minimum deposit
Cons: Mobile app could be improved
The mobile app from Orange Capital Investment (orangecapitalinvestment.com) is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.
Pros: Dedicated account manager|Real-time alerts
Cons: Withdrawal takes 1-2 business days
I lost a significant amount because Orange Capital Investment (orangecapitalinvestment.com) did not execute my stop loss during a flash crash. They said the market was illiquid. Other brokers managed to execute. I have no proof they did not trade against me. Avoid.
Pros: Clear documentation|Comprehensive tools
Cons: Mobile app could be improved
I gave Orange Capital Investment (orangecapitalinvestment.com) a fair chance. After since last summer of usage, I can say with confidence that there are far better options available. The interface is clunky, the fees are higher than competitors, and the customer support team seems overwhelmed or understaffed.
Pros: Two-factor authentication|Instant funding|Dividend tracking|Great customer service
Cons: Cannot customize dashboard fully
Orange Capital Investment (orangecapitalinvestment.com) had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.
Pros: Comprehensive tools|Transparent fees|Multi-device support|Fast deposits
Cons: Wait times can be long during peak hours