OptiXpert has been flagged by Ontario Securities Commission for "Unregistered/Unlicensed entity offering financial products or services". OptiXpert found at www.optixpert.online is not registered in Ontario to engage in the business of trading in securities. This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
OptiXpert locked my account without warning and demanded documents I had already submitted. for about eight months later I still do not have access to my funds. Their compliance team does not respond to emails. I am considering legal action.
Pros: Regular updates|Fast support response|Responsive team|Full transparency
Cons: Slow to add new assets
I found OptiXpert after hearing about them at a conference and the initial impression was positive. But for the past six months later, I have encountered so many issues that I cannot recommend them. Trades failing, charts not loading, and support tickets going unanswered for days at a time.
Pros: Dividend tracking|Multiple order types|Stable platform
Cons: Slow to add new assets|Mobile app could be improved
I had high hopes for OptiXpert from a blog post comparing services, but my experience has been disappointing. Customer support is slow, the platform has frequent issues, and their fee structure is not as transparent as advertised. I am actively looking for alternatives now.
Pros: Great customer service|No hidden fees
Cons: Could offer more webinars
I had a dispute with OptiXpert and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Fast execution|Portfolio tracking tools
Cons: Desktop app not available on Linux|No live chat on mobile
I closed a profitable position at OptiXpert and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.
Pros: Personal attention|Two-factor authentication|Risk management tools
Cons: Would like more payment methods
After spending since early this year trying to make OptiXpert work for me, I have given up. The platform has too many limitations, the fees are not competitive, and the quality of their market data is questionable. There are much better options available.
Pros: Portfolio tracking tools|Transparent fees|Wide product range|Demo account available
Cons: Website design could be more modern|No dark mode on mobile
The mobile app from OptiXpert is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.
Pros: Good analytical tools|Regular updates|Multi-device support
Cons: Alert system is basic|Limited social trading features
I have been trying to close my account with OptiXpert for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.
Pros: Risk management tools|Customizable dashboard
Cons: Limited ETF selection
I opened an account with OptiXpert since early this year ago. The platform frequently logs you out, orders fail to execute at the stated price, and when you complain they blame your internet connection. I have screenshots proving otherwise.
Pros: Wide product range|Easy to use platform|Easy withdrawals
Cons: Email notifications too frequent|No dark mode on mobile
I am in a dispute with OptiXpert over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.
Pros: Multi-device support|Helpful community forum|Good mobile app
Cons: Minimum deposit could be lower