Cryptocurrency Exchanges

Optimustrade

1.4 (9 reviews)
🇬🇧 United Kingdom
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1.4
9 reviews
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About Optimustrade

Optimustrade has been flagged by Financial Conduct Authority for "Unregistered/Unlicensed entity offering financial products or services". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.

Customer Reviews

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Market maker conflict

V
Victoria D.
6 days ago

I found Optimustrade after reading several online reviews and the initial impression was positive. But for about eight months later, I have encountered so many issues that I cannot recommend them. Trades failing, charts not loading, and support tickets going unanswered for days at a time.

Pros: Intuitive for beginners|API access|Smooth onboarding|Detailed reporting

Cons: Inactivity fee applies after 12 months|Charting tools need more indicators

Warning to all potential customers

M
Max D.
2 months ago

Optimustrade had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.

Pros: Transparent fees|Responsive team|Multi-device support|Fast support response

Cons: Minor UI glitches occasionally|Limited demo account features

Complaint process is a maze

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Tiffany G.
2 months ago

Do not believe the bonus offer from Optimustrade. The turnover requirement is designed so you can never withdraw. I learned the hard way. I deposited after comparing multiple platforms and the bonus terms were buried in pages of small print. My fault for not reading but their design is predatory.

Pros: Detailed reporting|Social trading features|Customizable dashboard

Cons: Help articles are sometimes vague|Search feature is basic

They upsell insurance you do not need

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Christopher E.
3 months ago

Where do I even begin with Optimustrade? for over a year of broken promises, unanswered tickets, and a platform that feels like it was built in 2010. They spend more on marketing than on actually improving their service. Stay away from this company.

Pros: Detailed reporting|Automated trading options|Fast execution

Cons: No live chat on mobile

Platform down more than it is up

K
Kevin A.
4 months ago

I signed up with Optimustrade after doing extensive research and the first red flag was the aggressive account manager who would not stop calling. After depositing, the promised support vanished. Withdrawals are delayed with endless excuses. I have reported them to the regulator.

Pros: Good analytical tools|Comprehensive tools|Tax reports included

Cons: Limited cryptocurrency options|No dark mode on mobile

Did my research - this is suspicious

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Frank H.
4 months ago

After seeing ads for Optimustrade online, I investigated. The company is listed in the IOSCO I-SCAN warnings database and has been flagged by Financial Conduct Authority. Their website looks professional but that means nothing - many scam operations invest heavily in appearance. Always check the regulatory warnings before investing.

Pros: Website looks legitimate on the surface

Cons: Unauthorized firm|Found in IOSCO warnings database

Commission higher than stated

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Megan N.
6 months ago

I wanted to transfer my portfolio from another broker to Optimustrade. They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.

Pros: Fast execution|Portfolio tracking tools|Economic calendar

Cons: Wish they had more educational resources

Do your due diligence first

N
Nicole F.
7 months ago

This company appears on the IOSCO I-SCAN international warnings list. Over 68 financial regulators worldwide contribute to this database. While being listed doesn't automatically mean fraud, it's a significant red flag that potential investors should take seriously. Do your research thoroughly.

Pros: Information is publicly available for verification

Cons: Appears in regulatory warnings database|Uncertain regulatory status

Scam alert - They took my money

A
Alice E.
10 months ago

Tried to withdraw my funds from Optimustrade and was told I needed to pay a "withdrawal tax" of 20%. This is a red flag. No legitimate broker charges withdrawal taxes. When I refused, they became aggressive and eventually stopped all communication. My entire investment is gone.

Cons: Withdrawal fees demanded|Communication cut off|Not authorized