OneCoin Limited has been flagged by ASIC (Australia) for "Unlicensed (Legacy)". Addresses: OneCoin Limited 6a "P. R. Slaveykov" Sqr. Sofia 1000 Republic of Bulgaria This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.onecoin.eu.
After using OneCoin Limited for over three years, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.
Pros: Segregated accounts|Multiple order types
Cons: Live chat only during business hours
My withdrawal request from OneCoin Limited has been pending for over two weeks now. Every time I contact support, I get the same copy-paste response about processing times. This is unacceptable for a financial platform in this day and age.
Pros: Clear documentation|Automated trading options
Cons: Would like more payment methods|No phone support on weekends
I signed up with OneCoin Limited after a family member had a good experience and the first red flag was the aggressive account manager who would not stop calling. After depositing, the promised support vanished. Withdrawals are delayed with endless excuses. I have reported them to the regulator.
Pros: Low minimum deposit|Educational resources
Cons: Could offer more webinars
I had high hopes for OneCoin Limited through a podcast recommendation, but my experience has been disappointing. Customer support is slow, the platform has frequent issues, and their fee structure is not as transparent as advertised. I am actively looking for alternatives now.
Pros: Clear documentation|Quick verification
Cons: Search feature is basic
OneCoin Limited changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.
Pros: Clear documentation|Multi-currency support|Multiple order types|Risk management tools
Cons: No integrated tax optimization
The so-called education at OneCoin Limited is just marketing. Every webinar ends with a push to deposit more. The market analysis is generic and often wrong. If you want real education go elsewhere. I wasted since mid-2025 thinking they would help me learn.
Pros: Fast execution|Economic calendar|Great customer service|Transparent fees
Cons: Slow to add new assets
I gave OneCoin Limited a fair chance. After for the past year and a half of usage, I can say with confidence that there are far better options available. The interface is clunky, the fees are higher than competitors, and the customer support team seems overwhelmed or understaffed.
Pros: Intuitive for beginners|Multi-device support|Risk management tools
Cons: Website design could be more modern
The platform itself is okay, but the customer service at OneCoin Limited is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Educational resources|Multi-device support|Market news feed
Cons: No live chat on mobile|Wait times can be long during peak hours
OneCoin Limited seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.
Pros: Great customer service|Excellent charting|Good analytical tools|Stable platform
Cons: No dark mode on mobile|Charting tools need more indicators
The only good thing about OneCoin Limited is that they remind you why regulation matters. I found them after hearing about them at a conference. They are regulated in a jurisdiction with weak consumer protection. When things went wrong I had nowhere to turn. Stick to well-regulated brokers.
Pros: Good analytical tools|Excellent charting
Cons: Inactivity fee applies after 12 months|Limited demo account features