Ondano (ondano.com) has been flagged by ASIC (Australia) for "Unlicensed". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.ondano.com.
I opened an account with Ondano (ondano.com) for the past six months ago. The platform frequently logs you out, orders fail to execute at the stated price, and when you complain they blame your internet connection. I have screenshots proving otherwise.
Pros: Good mobile app|Market news feed|Clear documentation|Social trading features
Cons: Limited ETF selection|Spreads widen during volatile periods
Their execution during news is terrible. I had limit orders in place. When the news hit, my orders were not filled at the limit price - they were filled much worse. Ondano (ondano.com) said it was market conditions. Same news, another broker filled me properly. They are not honest.
Pros: Customizable dashboard|Multi-currency support
Cons: Wait times can be long during peak hours|Account statements could be more detailed
I requested my data from Ondano (ondano.com) under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.
Pros: Demo account available|Great customer service
Cons: No live chat on mobile|Minimum deposit could be lower
I gave Ondano (ondano.com) a fair chance. After since mid-2025 of usage, I can say with confidence that there are far better options available. The interface is clunky, the fees are higher than competitors, and the customer support team seems overwhelmed or understaffed.
Pros: Full transparency|Educational resources|Economic calendar
Cons: Limited social trading features
Customer support at Ondano (ondano.com) seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Helpful community forum|Fast support response|No hidden fees
Cons: No dark mode on mobile
The so-called education at Ondano (ondano.com) is just marketing. Every webinar ends with a push to deposit more. The market analysis is generic and often wrong. If you want real education go elsewhere. I wasted for close to eighteen months thinking they would help me learn.
Pros: No hidden fees|Multi-currency support|Dedicated account manager
Cons: Wish they had more educational resources
My withdrawal from Ondano (ondano.com) was rejected three times for vague reasons. Each time they asked for more documents. When I finally provided everything, they said my account was under review. for the past six months of being strung along.
Pros: Fast deposits|Easy to use platform
Cons: Mobile app could be improved|Some tools only available on higher tiers
Do not use Ondano (ondano.com) for anything serious. I used them for about ten months for small trades and it was okay. When I deposited a larger amount and traded more, my account was flagged, my withdrawals were delayed, and I was asked to explain my trading. They treat active traders like criminals.
Pros: Competitive fees|No hidden fees
Cons: Cannot customize dashboard fully
The mobile app from Ondano (ondano.com) is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.
Pros: Multi-device support|Risk management tools|Dividend tracking|Instant funding
Cons: Could offer more webinars|Research section could be deeper
Where do I even begin with Ondano (ondano.com)? for about three months of broken promises, unanswered tickets, and a platform that feels like it was built in 2010. They spend more on marketing than on actually improving their service. Stay away from this company.
Pros: Fast support response|Great customer service|No hidden fees|Copy trading available
Cons: Limited ETF selection|No live chat on mobile