Onchain Global (defiglobat.com) has been flagged by ASIC (Australia) for "Unlicensed". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: defiglobat.com.
I requested my data from Onchain Global (defiglobat.com) under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.
Pros: Tax reports included|Clear documentation|Full transparency
Cons: Minor UI glitches occasionally|Nothing significant
What really bothers me about Onchain Global (defiglobat.com) is the disconnect between their marketing and reality. They position themselves as a premium service but deliver a below-average experience. Found them after comparing multiple platforms and I fell for the polished exterior. Never again.
Pros: Multi-device support|Easy withdrawals|Low minimum deposit|Customizable dashboard
Cons: Search feature is basic|Alert system is basic
The so-called education at Onchain Global (defiglobat.com) is just marketing. Every webinar ends with a push to deposit more. The market analysis is generic and often wrong. If you want real education go elsewhere. I wasted for over three years thinking they would help me learn.
Pros: Great customer service|Good mobile app|Responsive team|Smooth onboarding
Cons: Inactivity fee applies after 12 months
Onchain Global (defiglobat.com) changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.
Pros: Real-time alerts|Comprehensive tools
Cons: Website design could be more modern|Could offer more webinars
I wanted to transfer my portfolio from another broker to Onchain Global (defiglobat.com). They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.
Pros: Full transparency|Reliable uptime
Cons: Search feature is basic|No live chat on mobile
I gave Onchain Global (defiglobat.com) a fair chance. After for the past year and a half of usage, I can say with confidence that there are far better options available. The interface is clunky, the fees are higher than competitors, and the customer support team seems overwhelmed or understaffed.
Pros: Reliable uptime|Regular platform improvements|Easy to use platform|Multiple order types
Cons: Help articles are sometimes vague|Withdrawal takes 1-2 business days
The platform itself is okay, but the customer service at Onchain Global (defiglobat.com) is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Reliable uptime|Multi-device support
Cons: Some tools only available on higher tiers|Limited ETF selection