Onboard Capital (onboardcapital.io) has been flagged by ASIC (Australia) for "Unlicensed". Phones: 61242169288, 442037583392
Addresses: 30 St Mary Axe London EC3A 8EP United Kingdom; Alte Landstrasse 10 8803 Rüschlikon Switzerland This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.onboardcapital.io.
Onboard Capital (onboardcapital.io) has the worst mobile app I have ever used for investing. It crashes constantly, features that work on desktop are missing entirely, and the security implementation is questionable at best. How they released this app is beyond me.
Pros: Transparent fees|Fast deposits
Cons: Mobile app could be improved|Would like more payment methods
I joined Onboard Capital (onboardcapital.io) after doing extensive research and from the start, things felt off. The signup process collected far more personal information than necessary, the verification took unreasonably long, and when I finally got access, the platform was nothing like what was advertised.
Pros: Easy withdrawals|Risk management tools|Reliable uptime
Cons: Onboarding videos are outdated
The onboarding at Onboard Capital (onboardcapital.io) was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: Social trading features|Risk management tools|Real-time alerts|Stable platform
Cons: No fractional shares
The mobile app from Onboard Capital (onboardcapital.io) is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.
Pros: Low minimum deposit|Portfolio tracking tools|Reliable uptime|Regular platform improvements
Cons: No dark mode on mobile
My card was charged twice by Onboard Capital (onboardcapital.io) on the same day. I had to dispute it with my bank. Onboard Capital (onboardcapital.io) then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.
Pros: Full transparency|Multi-currency support
Cons: Cannot customize dashboard fully
After using Onboard Capital (onboardcapital.io) for about ten months, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.
Pros: Personal attention|Easy to use platform|Real-time alerts|Quick verification
Cons: Wait times can be long during peak hours
I signed up with Onboard Capital (onboardcapital.io) through a podcast recommendation and the first red flag was the aggressive account manager who would not stop calling. After depositing, the promised support vanished. Withdrawals are delayed with endless excuses. I have reported them to the regulator.
Pros: Wide product range|Helpful community forum
Cons: No phone support on weekends