Onboard Capital (onboardcapital.com) has been flagged by ASIC (Australia) for "Unlicensed". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.onboardcapital.com.
The onboarding at Onboard Capital (onboardcapital.com) was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: Multi-currency support|Transparent fees|Easy to use platform|Excellent charting
Cons: No dark mode on mobile|Cannot customize dashboard fully
I requested my data from Onboard Capital (onboardcapital.com) under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.
Pros: Good mobile app|API access|Intuitive for beginners|Fast deposits
Cons: Would like more payment methods
Opened my account with Onboard Capital (onboardcapital.com) after a friend recommended them and regretted it within the first month. The platform crashed during a critical moment, I lost potential gains, and support basically told me it was not their problem. Absolutely unacceptable behavior.
Pros: Regular updates|Clean UI
Cons: Account statements could be more detailed|Withdrawal takes 1-2 business days
The only good thing about Onboard Capital (onboardcapital.com) is that they remind you why regulation matters. I found them through word of mouth in my investment club. They are regulated in a jurisdiction with weak consumer protection. When things went wrong I had nowhere to turn. Stick to well-regulated brokers.
Pros: Good mobile app|Helpful community forum|Market news feed
Cons: No fractional shares
Onboard Capital (onboardcapital.com) has the worst mobile app I have ever used for investing. It crashes constantly, features that work on desktop are missing entirely, and the security implementation is questionable at best. How they released this app is beyond me.
Pros: Multiple order types|Risk management tools|No hidden fees
Cons: No live chat on mobile
Onboard Capital (onboardcapital.com) had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.
Pros: Quick verification|Tax reports included|Reliable uptime|Instant funding
Cons: Nothing significant
I found Onboard Capital (onboardcapital.com) after a trusted YouTuber reviewed them and the initial impression was positive. But for a few weeks now later, I have encountered so many issues that I cannot recommend them. Trades failing, charts not loading, and support tickets going unanswered for days at a time.
Pros: Transparent fees|Comprehensive tools
Cons: Website design could be more modern
Customer support at Onboard Capital (onboardcapital.com) seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Responsive team|Instant funding|API access|High security standards
Cons: Would like more payment methods
Do not use Onboard Capital (onboardcapital.com) for anything serious. I used them for about five months for small trades and it was okay. When I deposited a larger amount and traded more, my account was flagged, my withdrawals were delayed, and I was asked to explain my trading. They treat active traders like criminals.
Pros: Two-factor authentication|Tax reports included|Good analytical tools
Cons: No live chat on mobile|Currency conversion fee exists
I had high hopes for Onboard Capital (onboardcapital.com) from a review site like this one, but my experience has been disappointing. Customer support is slow, the platform has frequent issues, and their fee structure is not as transparent as advertised. I am actively looking for alternatives now.
Pros: Regular updates|Clear documentation|Competitive fees|Easy to use platform
Cons: Cannot customize dashboard fully|Limited demo account features