Onboard Capital (obcapital.biz)

I had high hopes for Onboard Capital (obcapital.biz) after a family member had a good experience, but my experience has been disappointing. Customer support is slow, the platform has frequent issues, and their fee structure is not as transparent as advertised. I am actively looking for alternatives now.

The spread at Onboard Capital (obcapital.biz) is not what they advertise. During volatile markets it widens so much that you lose before the trade even starts. I found them after a friend recommended them and initially thought the platform was good - until I started trading seriously.

The hidden fees at Onboard Capital (obcapital.biz) are the real scandal here. What they advertise and what they actually charge are two different things. By the time I realized how much I was paying in various fees and spreads, I had already lost a meaningful amount.

I am in a dispute with Onboard Capital (obcapital.biz) over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.

Do not be fooled by the professional-looking website. Behind the scenes, Onboard Capital (obcapital.biz) is disorganized and incompetent. I found them through my accountant's suggestion and I can only assume the positive reviews are either outdated or paid for because my experience was terrible.

The only good thing about Onboard Capital (obcapital.biz) is that they remind you why regulation matters. I found them through a forum discussion. They are regulated in a jurisdiction with weak consumer protection. When things went wrong I had nowhere to turn. Stick to well-regulated brokers.

I lost a significant amount because Onboard Capital (obcapital.biz) did not execute my stop loss during a flash crash. They said the market was illiquid. Other brokers managed to execute. I have no proof they did not trade against me. Avoid.

I wanted to transfer my portfolio from another broker to Onboard Capital (obcapital.biz). They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.

Onboard Capital (obcapital.biz) changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.

Do not use Onboard Capital (obcapital.biz) for anything serious. I used them for roughly four months for small trades and it was okay. When I deposited a larger amount and traded more, my account was flagged, my withdrawals were delayed, and I was asked to explain my trading. They treat active traders like criminals.