Offsetfx (offsetfx.com) has been flagged by ASIC (Australia) for "Unlicensed". Phones: 61370665607, 447458029950, 4578727258, 46731738128
Addresses: 1 Undershaft London EC3A 8EE UK This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: offsetfx.com.
I referred a friend to Offsetfx (offsetfx.com) while looking for alternatives to my previous provider. We both deposited. The referral bonus never arrived. Support said we did not meet the terms. When we asked which terms they pointed to a clause that was added after we signed up. Shady.
Pros: Portfolio tracking tools|Easy to use platform|Copy trading available
Cons: Currency conversion fee exists|None so far
The onboarding at Offsetfx (offsetfx.com) was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: Responsive team|No hidden fees
Cons: Currency conversion fee exists|Live chat only during business hours
After for a few weeks now with Offsetfx (offsetfx.com) I requested to close my account and withdraw. They said I had to complete a 30-day cooling-off period. Then they said there was a minimum holding period for my last deposit. They make it as hard as possible to leave.
Pros: Regular platform improvements|Regular updates|Stable platform
Cons: No live chat on mobile|Mobile app could be improved
KYC with Offsetfx (offsetfx.com) is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.
Pros: Multi-currency support|Personal attention|Smooth onboarding|Wide product range
Cons: Limited demo account features|No crypto staking
I experienced a security concern with my Offsetfx (offsetfx.com) account and reported it immediately. Their response time was inexcusable for a financial platform. It took them four days to acknowledge my report and another week to actually address it.
Pros: Clear documentation|Full transparency|Regular platform improvements
Cons: No dark mode on mobile|Cannot customize dashboard fully