Octaprimaxtrade (Octaprimaxtrade.com) has been flagged by ASIC (Australia) for "Unlicensed". Addresses: Wayne Pennsylvania USA This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: octaprimaxtrade.com.
I am in a dispute with Octaprimaxtrade (Octaprimaxtrade.com) over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.
Pros: Personal attention|Clear documentation|Market news feed
Cons: Cannot customize dashboard fully
Octaprimaxtrade (Octaprimaxtrade.com) has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Stable platform|Risk management tools|Demo account available
Cons: Account statements could be more detailed|Help articles are sometimes vague
The only good thing about Octaprimaxtrade (Octaprimaxtrade.com) is that they remind you why regulation matters. I found them through a financial advisor. They are regulated in a jurisdiction with weak consumer protection. When things went wrong I had nowhere to turn. Stick to well-regulated brokers.
Pros: Dedicated account manager|Regular platform improvements|Regular updates
Cons: Wish they had more educational resources|No integrated tax optimization