OB Capital Limited has been flagged by ASIC (Australia) for "Unlicensed (Legacy)". Addresses: Company complex Ajeltake Road Ajeltake Island Majuro Marshall Islands MH96960 This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.bbbmarkets.com.
The platform at OB Capital Limited is riddled with bugs. Charts display incorrect data, order confirmations sometimes fail silently, and the portfolio tracker disagrees with actual positions. After for roughly four months of dealing with this, I have had enough.
Pros: Customizable dashboard|High security standards|Automated trading options
Cons: Wish they had more educational resources
The spread at OB Capital Limited is not what they advertise. During volatile markets it widens so much that you lose before the trade even starts. I found them after comparing multiple platforms and initially thought the platform was good - until I started trading seriously.
Pros: Economic calendar|Easy to use platform|High security standards|Responsive team
Cons: Withdrawal takes 1-2 business days|Live chat only during business hours
I gave OB Capital Limited a fair chance. After since early this year of usage, I can say with confidence that there are far better options available. The interface is clunky, the fees are higher than competitors, and the customer support team seems overwhelmed or understaffed.
Pros: Two-factor authentication|Educational resources
Cons: No dark mode on mobile|Withdrawal takes 1-2 business days
I experienced a security concern with my OB Capital Limited account and reported it immediately. Their response time was inexcusable for a financial platform. It took them four days to acknowledge my report and another week to actually address it.
Pros: Tax reports included|Easy to use platform|Fast deposits|Clean UI
Cons: Wait times can be long during peak hours|Nothing significant
OB Capital Limited changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.
Pros: Easy to use platform|Two-factor authentication|API access
Cons: No phone support on weekends
I referred a friend to OB Capital Limited after attending a webinar they hosted. We both deposited. The referral bonus never arrived. Support said we did not meet the terms. When we asked which terms they pointed to a clause that was added after we signed up. Shady.
Pros: Risk management tools|Dividend tracking|Smooth onboarding
Cons: Onboarding videos are outdated|No dark mode on mobile
The onboarding at OB Capital Limited was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: Easy to use platform|API access
Cons: Onboarding videos are outdated
Do not use OB Capital Limited for anything serious. I used them since early this year for small trades and it was okay. When I deposited a larger amount and traded more, my account was flagged, my withdrawals were delayed, and I was asked to explain my trading. They treat active traders like criminals.
Pros: Full transparency|Clear documentation
Cons: Currency conversion fee exists|Account statements could be more detailed
My card was charged twice by OB Capital Limited on the same day. I had to dispute it with my bank. OB Capital Limited then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.
Pros: Regular updates|High security standards
Cons: Research section could be deeper|Onboarding videos are outdated
I have been trying to close my account with OB Capital Limited for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.
Pros: Responsive team|Multiple order types|Dividend tracking
Cons: Desktop app not available on Linux