NUEVA PIEDRA CAPITAL has been flagged by Comisión Nacional del Mercado de Valores for "Unregistered/Unlicensed entity offering financial products or services". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
The platform itself is okay, but the customer service at NUEVA PIEDRA CAPITAL is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Economic calendar|Competitive fees
Cons: Withdrawal takes 1-2 business days|Limited demo account features
Where do I even begin with NUEVA PIEDRA CAPITAL? since I opened my account last year of broken promises, unanswered tickets, and a platform that feels like it was built in 2010. They spend more on marketing than on actually improving their service. Stay away from this company.
Pros: Segregated accounts|Customizable dashboard|Regular updates
Cons: No live chat on mobile
If you are reading this considering NUEVA PIEDRA CAPITAL - run. I wish I had read more negative reviews while looking for alternatives to my previous provider. I thought the positive ones were real. Maybe some are. My experience over for about ten months has been so bad I feel obligated to warn others. Do not make my mistake.
Pros: Multi-currency support|Automated trading options
Cons: Help articles are sometimes vague
The reporting at NUEVA PIEDRA CAPITAL is laughably bad. Tax documents are inaccurate, transaction histories have gaps, and trying to export data for your accountant is a nightmare. For a financial platform, getting the numbers right should be the bare minimum.
Pros: Comprehensive tools|Multi-device support
Cons: No live chat on mobile|Could offer more webinars
The spread at NUEVA PIEDRA CAPITAL is not what they advertise. During volatile markets it widens so much that you lose before the trade even starts. I found them after comparing multiple platforms and initially thought the platform was good - until I started trading seriously.
Pros: Intuitive for beginners|Fast support response
Cons: Slow to add new assets|Cannot customize dashboard fully
The only good thing about NUEVA PIEDRA CAPITAL is that they remind you why regulation matters. I found them after reading several online reviews. They are regulated in a jurisdiction with weak consumer protection. When things went wrong I had nowhere to turn. Stick to well-regulated brokers.
Pros: Dedicated account manager|Dividend tracking
Cons: Alert system is basic
This company appears on the IOSCO I-SCAN international warnings list. Over 68 financial regulators worldwide contribute to this database. While being listed doesn't automatically mean fraud, it's a significant red flag that potential investors should take seriously. Do your research thoroughly.
Cons: Appears in regulatory warnings database|Uncertain regulatory status
The mobile app from NUEVA PIEDRA CAPITAL is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.
Pros: Transparent fees|Quick verification|Dividend tracking|Tax reports included
Cons: Help articles are sometimes vague
After using NUEVA PIEDRA CAPITAL since early this year, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.
Pros: Two-factor authentication|API access
Cons: Alert system is basic
I had a dispute with NUEVA PIEDRA CAPITAL and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Customizable dashboard|Professional team
Cons: Research section could be deeper|Withdrawal takes 1-2 business days