Nova Merge Cap (novamergecap.com) has been flagged by ASIC (Australia) for "Unlicensed". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: novamergecap.com.
Opened my account with Nova Merge Cap (novamergecap.com) from a review site like this one and regretted it within the first month. The platform crashed during a critical moment, I lost potential gains, and support basically told me it was not their problem. Absolutely unacceptable behavior.
Pros: Competitive fees|Easy to use platform|Good analytical tools|Excellent charting
Cons: Limited cryptocurrency options|Search feature is basic
Nova Merge Cap (novamergecap.com) had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.
Pros: Reliable uptime|Stable platform
Cons: Withdrawal takes 1-2 business days|Alert system is basic
Nova Merge Cap (novamergecap.com) changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.
Pros: Great customer service|Portfolio tracking tools
Cons: Slow to add new assets|Minimum deposit could be lower
The hidden fees at Nova Merge Cap (novamergecap.com) are the real scandal here. What they advertise and what they actually charge are two different things. By the time I realized how much I was paying in various fees and spreads, I had already lost a meaningful amount.
Pros: Economic calendar|Wide product range
Cons: Wish they had more educational resources|Nothing significant
If you are reading this considering Nova Merge Cap (novamergecap.com) - run. I wish I had read more negative reviews after reading several online reviews. I thought the positive ones were real. Maybe some are. My experience over for about five months has been so bad I feel obligated to warn others. Do not make my mistake.
Pros: Responsive team|Low minimum deposit
Cons: Minor UI glitches occasionally|No integrated tax optimization
After for over three years with Nova Merge Cap (novamergecap.com) I requested to close my account and withdraw. They said I had to complete a 30-day cooling-off period. Then they said there was a minimum holding period for my last deposit. They make it as hard as possible to leave.
Pros: Multi-currency support|Dedicated account manager
Cons: Search feature is basic
I joined Nova Merge Cap (novamergecap.com) after a family member had a good experience and from the start, things felt off. The signup process collected far more personal information than necessary, the verification took unreasonably long, and when I finally got access, the platform was nothing like what was advertised.
Pros: Stable platform|Social trading features|Tax reports included|Multi-device support
Cons: Mobile app could be improved
Where do I even begin with Nova Merge Cap (novamergecap.com)? for close to eighteen months of broken promises, unanswered tickets, and a platform that feels like it was built in 2010. They spend more on marketing than on actually improving their service. Stay away from this company.
Pros: Easy to use platform|Professional team|Wide product range|Risk management tools
Cons: Limited demo account features
I experienced a security concern with my Nova Merge Cap (novamergecap.com) account and reported it immediately. Their response time was inexcusable for a financial platform. It took them four days to acknowledge my report and another week to actually address it.
Pros: Real-time alerts|Fast execution
Cons: No fractional shares
The onboarding at Nova Merge Cap (novamergecap.com) was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: Personal attention|Transparent fees|No hidden fees|Comprehensive tools
Cons: None so far|Wait times can be long during peak hours