Nova Exchange (novaexchange.live) has been flagged by ASIC (Australia) for "Unlicensed". Search IC001 for other entities related to this alert.
Addresses: 103 Mert E8 4RU 18 The Ropewalk Nottingham United Kingdom NG1 5DT This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: novaexchange.live.
I joined Nova Exchange (novaexchange.live) after hearing about them at a conference and from the start, things felt off. The signup process collected far more personal information than necessary, the verification took unreasonably long, and when I finally got access, the platform was nothing like what was advertised.
Pros: Stable platform|Dedicated account manager|Fast support response|High security standards
Cons: Currency conversion fee exists
I had high hopes for Nova Exchange (novaexchange.live) after a family member had a good experience, but my experience has been disappointing. Customer support is slow, the platform has frequent issues, and their fee structure is not as transparent as advertised. I am actively looking for alternatives now.
Pros: Clear documentation|Tax reports included|Educational resources
Cons: Onboarding videos are outdated
I signed up with Nova Exchange (novaexchange.live) after my brother mentioned them and the first red flag was the aggressive account manager who would not stop calling. After depositing, the promised support vanished. Withdrawals are delayed with endless excuses. I have reported them to the regulator.
Pros: Two-factor authentication|Tax reports included|Detailed reporting|Copy trading available
Cons: Would like more payment methods
The platform at Nova Exchange (novaexchange.live) is riddled with bugs. Charts display incorrect data, order confirmations sometimes fail silently, and the portfolio tracker disagrees with actual positions. After for over a year of dealing with this, I have had enough.
Pros: Regular updates|Fast execution|Instant funding
Cons: No dark mode on mobile
Nova Exchange (novaexchange.live) locked my account without warning and demanded documents I had already submitted. for just over a year later I still do not have access to my funds. Their compliance team does not respond to emails. I am considering legal action.
Pros: Quick verification|Personal attention|Real-time alerts|Helpful community forum
Cons: No dark mode on mobile|Currency conversion fee exists
I experienced a security concern with my Nova Exchange (novaexchange.live) account and reported it immediately. Their response time was inexcusable for a financial platform. It took them four days to acknowledge my report and another week to actually address it.
Pros: Demo account available|Comprehensive tools
Cons: Email notifications too frequent
I gave Nova Exchange (novaexchange.live) a fair chance. After for a few weeks now of usage, I can say with confidence that there are far better options available. The interface is clunky, the fees are higher than competitors, and the customer support team seems overwhelmed or understaffed.
Pros: Fast support response|Risk management tools|Stable platform|Educational resources
Cons: Nothing significant
The reporting at Nova Exchange (novaexchange.live) is laughably bad. Tax documents are inaccurate, transaction histories have gaps, and trying to export data for your accountant is a nightmare. For a financial platform, getting the numbers right should be the bare minimum.
Pros: API access|Good mobile app|Multi-currency support
Cons: Onboarding videos are outdated
Nova Exchange (novaexchange.live) has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Dedicated account manager|No hidden fees
Cons: No live chat on mobile|Wish they had more educational resources
My withdrawal request from Nova Exchange (novaexchange.live) has been pending for over two weeks now. Every time I contact support, I get the same copy-paste response about processing times. This is unacceptable for a financial platform in this day and age.
Pros: Wide product range|Good analytical tools
Cons: Minimum deposit could be lower