Northpoint Portfolio Management Ltd has been flagged by ASIC (Australia) for "Unlicensed (Legacy)". Phones: + 86 138 1655 0144
Addresses: Chong Hing Finance Centre Level 12 Nanjing West Road 2003 Shanghai China This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.northpointportfoliomanagement.com.
If you are reading this considering Northpoint Portfolio Management Ltd - run. I wish I had read more negative reviews through a financial advisor. I thought the positive ones were real. Maybe some are. My experience over since the beginning of the year has been so bad I feel obligated to warn others. Do not make my mistake.
Pros: Comprehensive tools|Dividend tracking|Clear documentation|Multiple order types
Cons: Cannot customize dashboard fully
What really bothers me about Northpoint Portfolio Management Ltd is the disconnect between their marketing and reality. They position themselves as a premium service but deliver a below-average experience. Found them through my accountant's suggestion and I fell for the polished exterior. Never again.
Pros: Risk management tools|Market news feed|Easy withdrawals
Cons: Inactivity fee applies after 12 months|No dark mode on mobile
Customer support at Northpoint Portfolio Management Ltd seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Customizable dashboard|Detailed reporting
Cons: Account statements could be more detailed|Alert system is basic
The platform itself is okay, but the customer service at Northpoint Portfolio Management Ltd is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Demo account available|Regular updates
Cons: Wish they had more educational resources
I have been trying to close my account with Northpoint Portfolio Management Ltd for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.
Pros: Personal attention|Risk management tools|High security standards|Two-factor authentication
Cons: No live chat on mobile|Limited cryptocurrency options