Northpoint Portfolio Management Ltd has been flagged by ASIC (Australia) for "Unlicensed (Legacy)". Phones: + 86 138 1655 0144
Addresses: Chong Hing Finance Centre Level 12 Nanjing West Road 2003 Shanghai China This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.northpointportfoliomanagement.com.
Northpoint Portfolio Management Ltd changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.
Pros: No hidden fees|Multi-device support|Intuitive for beginners
Cons: Withdrawal takes 1-2 business days|No crypto staking
Northpoint Portfolio Management Ltd has the worst mobile app I have ever used for investing. It crashes constantly, features that work on desktop are missing entirely, and the security implementation is questionable at best. How they released this app is beyond me.
Pros: Demo account available|Copy trading available
Cons: Limited cryptocurrency options
Northpoint Portfolio Management Ltd has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Easy to use platform|Good mobile app|Fast execution|Regular updates
Cons: Mobile app could be improved
I referred a friend to Northpoint Portfolio Management Ltd based on a colleague's recommendation. We both deposited. The referral bonus never arrived. Support said we did not meet the terms. When we asked which terms they pointed to a clause that was added after we signed up. Shady.
Pros: Quick verification|Portfolio tracking tools|Automated trading options
Cons: No integrated tax optimization
Opened my account with Northpoint Portfolio Management Ltd after attending a webinar they hosted and regretted it within the first month. The platform crashed during a critical moment, I lost potential gains, and support basically told me it was not their problem. Absolutely unacceptable behavior.
Pros: Easy to use platform|Competitive fees|Helpful community forum|Regular platform improvements
Cons: Inactivity fee applies after 12 months
After for over a year with Northpoint Portfolio Management Ltd, I can only describe the experience as death by a thousand cuts. No single issue was catastrophic, but the constant stream of small problems, slow responses, and missing features wore me down until I finally left.
Pros: Smooth onboarding|Regular updates
Cons: Charting tools need more indicators|Wish they had more educational resources
The hidden fees at Northpoint Portfolio Management Ltd are the real scandal here. What they advertise and what they actually charge are two different things. By the time I realized how much I was paying in various fees and spreads, I had already lost a meaningful amount.
Pros: Economic calendar|Market news feed|Smooth onboarding|API access
Cons: Minimum deposit could be lower
After for about three months with Northpoint Portfolio Management Ltd I requested to close my account and withdraw. They said I had to complete a 30-day cooling-off period. Then they said there was a minimum holding period for my last deposit. They make it as hard as possible to leave.
Pros: High security standards|Fast execution|Automated trading options
Cons: Currency conversion fee exists|Nothing significant
Do not be fooled by the professional-looking website. Behind the scenes, Northpoint Portfolio Management Ltd is disorganized and incompetent. I found them after seeing their ad online and I can only assume the positive reviews are either outdated or paid for because my experience was terrible.
Pros: Good mobile app|Professional team|API access
Cons: Live chat only during business hours|Could offer more webinars
The onboarding at Northpoint Portfolio Management Ltd was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: No hidden fees|Fast execution
Cons: Desktop app not available on Linux