I had a dispute with NOORSENA and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Intuitive for beginners|Clear documentation|Responsive team|Multi-currency support
Cons: Spreads widen during volatile periods|Wish they had more educational resources