Nona Marketing Ltd has been flagged by ASIC (Australia) for "Unlicensed (Legacy)". Phones: +44 2080682565
Addresses: Ajeltake Road Ajeltake Island Majuro Marshall Islands This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.ftocapital.com.
My withdrawal request from Nona Marketing Ltd has been pending for over two weeks now. Every time I contact support, I get the same copy-paste response about processing times. This is unacceptable for a financial platform in this day and age.
Pros: Stable platform|Regular platform improvements
Cons: None so far
Nona Marketing Ltd seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.
Pros: Segregated accounts|Detailed reporting|Economic calendar
Cons: Onboarding videos are outdated
Do not use Nona Marketing Ltd for anything serious. I used them for about ten months for small trades and it was okay. When I deposited a larger amount and traded more, my account was flagged, my withdrawals were delayed, and I was asked to explain my trading. They treat active traders like criminals.
Pros: Multiple order types|Smooth onboarding
Cons: Email notifications too frequent
The platform itself is okay, but the customer service at Nona Marketing Ltd is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Portfolio tracking tools|Stable platform|Professional team|Multiple order types
Cons: Inactivity fee applies after 12 months
I closed a profitable position at Nona Marketing Ltd and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.
Pros: Easy withdrawals|Easy to use platform
Cons: Minor UI glitches occasionally
Nona Marketing Ltd advertises low fees but once you dig into the fine print, there are numerous charges that add up quickly. Inactivity fees, withdrawal fees, currency conversion fees - it all eats into your returns. I wish I had read the terms more carefully.
Pros: Smooth onboarding|Multi-currency support|Wide product range|Educational resources
Cons: Charting tools need more indicators|Limited social trading features
Customer support at Nona Marketing Ltd seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Intuitive for beginners|Excellent charting|Demo account available|Dividend tracking
Cons: Website design could be more modern
I had a dispute with Nona Marketing Ltd and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Customizable dashboard|Economic calendar|Segregated accounts
Cons: Search feature is basic
Nona Marketing Ltd changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.
Pros: Market news feed|Easy withdrawals|Fast deposits|Helpful community forum
Cons: Limited cryptocurrency options|Help articles are sometimes vague
My card was charged twice by Nona Marketing Ltd on the same day. I had to dispute it with my bank. Nona Marketing Ltd then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.
Pros: Personal attention|Portfolio tracking tools|Easy to use platform
Cons: Minor UI glitches occasionally