Nomura Financial has been flagged by ASIC (Australia) for "Unlicensed (Legacy)". Phones: +852 6149 5213, fax +852 3006 2757
Addresses: 3 Queens Road Central Hong Kong This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.nomurafinancial.com.
Their execution during news is terrible. I had limit orders in place. When the news hit, my orders were not filled at the limit price - they were filled much worse. Nomura Financial said it was market conditions. Same news, another broker filled me properly. They are not honest.
Pros: Regular updates|Fast support response|API access|Fast execution
Cons: Live chat only during business hours
Nomura Financial had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.
Pros: Social trading features|Professional team
Cons: Some tools only available on higher tiers
Do not believe the bonus offer from Nomura Financial. The turnover requirement is designed so you can never withdraw. I learned the hard way. I deposited after reading several online reviews and the bonus terms were buried in pages of small print. My fault for not reading but their design is predatory.
Pros: Reliable uptime|Dedicated account manager|Good analytical tools|Fast support response
Cons: Website design could be more modern|No integrated tax optimization
Customer support at Nomura Financial seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Full transparency|Easy to use platform
Cons: No fractional shares|Help articles are sometimes vague
The onboarding at Nomura Financial was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: Wide product range|Transparent fees|Fast support response
Cons: No crypto staking|Email notifications too frequent