Nolan Velden Brent (nolanveldenbrent.net) has been flagged by ASIC (Australia) for "Unlicensed". Addresses: East Paces Ferry Road Suite 1000 Atlanta GA 30305; 5th Avenue St Micheal's St Lambert CSMF This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: nolanveldenbrent.net.
I closed a profitable position at Nolan Velden Brent (nolanveldenbrent.net) and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.
Pros: Transparent fees|Social trading features|Regular updates|Competitive fees
Cons: No dark mode on mobile
Nolan Velden Brent (nolanveldenbrent.net) had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.
Pros: Two-factor authentication|Easy to use platform|Multi-currency support|Tax reports included
Cons: Spreads widen during volatile periods|Limited social trading features
The reporting at Nolan Velden Brent (nolanveldenbrent.net) is laughably bad. Tax documents are inaccurate, transaction histories have gaps, and trying to export data for your accountant is a nightmare. For a financial platform, getting the numbers right should be the bare minimum.
Pros: Regular platform improvements|Fast deposits|Customizable dashboard|Smooth onboarding
Cons: Inactivity fee applies after 12 months
KYC with Nolan Velden Brent (nolanveldenbrent.net) is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.
Pros: Customizable dashboard|Multi-currency support
Cons: Mobile app could be improved
Nolan Velden Brent (nolanveldenbrent.net) has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Demo account available|Comprehensive tools|Segregated accounts|Two-factor authentication
Cons: Could offer more webinars
Customer support at Nolan Velden Brent (nolanveldenbrent.net) seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Stable platform|Low minimum deposit|Regular platform improvements|Instant funding
Cons: Cannot customize dashboard fully
The platform itself is okay, but the customer service at Nolan Velden Brent (nolanveldenbrent.net) is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Market news feed|Automated trading options|Dedicated account manager
Cons: Account statements could be more detailed
I experienced a security concern with my Nolan Velden Brent (nolanveldenbrent.net) account and reported it immediately. Their response time was inexcusable for a financial platform. It took them four days to acknowledge my report and another week to actually address it.
Pros: API access|Customizable dashboard|Regular platform improvements
Cons: Limited ETF selection|Mobile app could be improved
The mobile app from Nolan Velden Brent (nolanveldenbrent.net) is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.
Pros: Tax reports included|Excellent charting|Multi-currency support|Full transparency
Cons: Mobile app could be improved|Email notifications too frequent