Forex Brokers

Nexus mutual (nexmutual.com)

1.5 (13 reviews)
🇦🇺 Australia
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1.5
13 reviews
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About Nexus mutual (nexmutual.com)

Nexus mutual (nexmutual.com) has been flagged by ASIC (Australia) for "Unlicensed". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: nexmutual.com.

Customer Reviews

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Terrible customer service

H
Heather P.
2 weeks ago

I referred a friend to Nexus mutual (nexmutual.com) through word of mouth in my investment club. We both deposited. The referral bonus never arrived. Support said we did not meet the terms. When we asked which terms they pointed to a clause that was added after we signed up. Shady.

Pros: Personal attention|Smooth onboarding|Competitive fees|Portfolio tracking tools

Cons: Onboarding videos are outdated

Data lost in transition

E
Ella B.
1 months ago

Do not use Nexus mutual (nexmutual.com) for anything serious. I used them for over three years for small trades and it was okay. When I deposited a larger amount and traded more, my account was flagged, my withdrawals were delayed, and I was asked to explain my trading. They treat active traders like criminals.

Pros: Portfolio tracking tools|Market news feed

Cons: Live chat only during business hours|Minor UI glitches occasionally

No MT4/MT5 export

W
William P.
2 months ago

I had high hopes for Nexus mutual (nexmutual.com) when my bank disappointed me and I searched for alternatives, but my experience has been disappointing. Customer support is slow, the platform has frequent issues, and their fee structure is not as transparent as advertised. I am actively looking for alternatives now.

Pros: High security standards|Detailed reporting|Intuitive for beginners|Dedicated account manager

Cons: Nothing significant|Limited cryptocurrency options

Billing department is a black hole

D
Derek G.
3 months ago

The platform at Nexus mutual (nexmutual.com) is riddled with bugs. Charts display incorrect data, order confirmations sometimes fail silently, and the portfolio tracker disagrees with actual positions. After for a few weeks now of dealing with this, I have had enough.

Pros: Automated trading options|Tax reports included|Fast support response

Cons: Minimum deposit could be lower

How have they won any awards

O
Oscar Z.
4 months ago

What really bothers me about Nexus mutual (nexmutual.com) is the disconnect between their marketing and reality. They position themselves as a premium service but deliver a below-average experience. Found them after my brother mentioned them and I fell for the polished exterior. Never again.

Pros: Low minimum deposit|Dividend tracking

Cons: Account statements could be more detailed

CFD pitch was aggressive

M
Mia R.
4 months ago

After for about five months with Nexus mutual (nexmutual.com), I can only describe the experience as death by a thousand cuts. No single issue was catastrophic, but the constant stream of small problems, slow responses, and missing features wore me down until I finally left.

Pros: Detailed reporting|Real-time alerts|Fast support response

Cons: Some tools only available on higher tiers|Account statements could be more detailed

Demo and live behave differently

T
Tyler V.
5 months ago

Nexus mutual (nexmutual.com) advertises low fees but once you dig into the fine print, there are numerous charges that add up quickly. Inactivity fees, withdrawal fees, currency conversion fees - it all eats into your returns. I wish I had read the terms more carefully.

Pros: Transparent fees|Instant funding|Quick verification|Fast execution

Cons: Limited ETF selection

This company needs to be investigated

C
Courtney H.
5 months ago

If you are reading this considering Nexus mutual (nexmutual.com) - run. I wish I had read more negative reviews when my bank disappointed me and I searched for alternatives. I thought the positive ones were real. Maybe some are. My experience over since early this year has been so bad I feel obligated to warn others. Do not make my mistake.

Pros: Social trading features|Transparent fees|Easy withdrawals|Real-time alerts

Cons: Help articles are sometimes vague|No fractional shares

Duplicate charges on my card

K
Kimberly O.
5 months ago

Do not be fooled by the professional-looking website. Behind the scenes, Nexus mutual (nexmutual.com) is disorganized and incompetent. I found them after reading several online reviews and I can only assume the positive reviews are either outdated or paid for because my experience was terrible.

Pros: API access|Personal attention|Clean UI|Real-time alerts

Cons: Website design could be more modern

Dealing desk manipulation

J
James I.
6 months ago

I am in a dispute with Nexus mutual (nexmutual.com) over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.

Pros: Tax reports included|Excellent charting|Great customer service

Cons: Limited ETF selection|Limited cryptocurrency options