Nexchain (nexchain.ai) has been flagged by ASIC (Australia) for "Unlicensed". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: nexchain.ai.
Nexchain (nexchain.ai) has the worst mobile app I have ever used for investing. It crashes constantly, features that work on desktop are missing entirely, and the security implementation is questionable at best. How they released this app is beyond me.
Pros: Fast execution|Fast support response|Easy to use platform
Cons: Mobile app could be improved
My withdrawal from Nexchain (nexchain.ai) was rejected three times for vague reasons. Each time they asked for more documents. When I finally provided everything, they said my account was under review. for just over a year of being strung along.
Pros: No hidden fees|Dividend tracking
Cons: No phone support on weekends|Desktop app not available on Linux
Nexchain (nexchain.ai) has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Wide product range|Full transparency|Fast deposits|API access
Cons: Limited social trading features
I joined Nexchain (nexchain.ai) when my bank disappointed me and I searched for alternatives and from the start, things felt off. The signup process collected far more personal information than necessary, the verification took unreasonably long, and when I finally got access, the platform was nothing like what was advertised.
Pros: Professional team|Stable platform|Excellent charting|Personal attention
Cons: None so far
Do not be fooled by the professional-looking website. Behind the scenes, Nexchain (nexchain.ai) is disorganized and incompetent. I found them after hearing about them at a conference and I can only assume the positive reviews are either outdated or paid for because my experience was terrible.
Pros: Instant funding|Multi-currency support|Segregated accounts|Clear documentation
Cons: Slow to add new assets|Wish they had more educational resources
The onboarding at Nexchain (nexchain.ai) was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: Risk management tools|Smooth onboarding|Wide product range
Cons: Live chat only during business hours
I referred a friend to Nexchain (nexchain.ai) through a forum discussion. We both deposited. The referral bonus never arrived. Support said we did not meet the terms. When we asked which terms they pointed to a clause that was added after we signed up. Shady.
Pros: Personal attention|Multi-currency support|Two-factor authentication|Stable platform
Cons: None so far
I am in a dispute with Nexchain (nexchain.ai) over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.
Pros: Good mobile app|Full transparency|Dedicated account manager|Multi-device support
Cons: Minor UI glitches occasionally|Would like more payment methods