Cryptocurrency Exchanges

NewRockWood AI

1.3 (11 reviews)
🇸🇪 Sweden
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1.3
11 reviews
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About NewRockWood AI

NewRockWood AI has been flagged by Finansinspektionen for "Fraud and Other Types of Misconduct". NewRockWood AI has a website (newrockwood.ai) and is using the following contact information:

NewRockWood AI
11 Broadway #700, New York, NY 10004, United States
Weltpoststrasse, 3015 Bern, Switzerland

Telephone: +1 (929) 445 6964/ +41 61 300 7224
E-mail: [email protected] This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: newrockwood.ai.

Customer Reviews

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The epitome of bad service

W
Wesley N.
3 weeks ago

After using NewRockWood AI for the past year and a half, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.

Pros: API access|Market news feed|Helpful community forum|Tax reports included

Cons: No phone support on weekends

They should be ashamed

L
Laura I.
1 months ago

I opened an account with NewRockWood AI since early this year ago. The platform frequently logs you out, orders fail to execute at the stated price, and when you complain they blame your internet connection. I have screenshots proving otherwise.

Pros: Portfolio tracking tools|Smooth onboarding|Demo account available|Reliable uptime

Cons: Limited demo account features

Red flags everywhere

N
Nicole F.
2 months ago

I found this company through a friend who recommended it. Before investing, I checked various regulatory databases and found that NewRockWood AI has been flagged as an unauthorized entity. I informed my friend immediately. Please always verify with official sources - a quick search could save you thousands.

Cons: Flagged by Finansinspektionen|Cannot verify credentials

They blocked me after I invested

M
Megan W.
3 months ago

I was contacted by NewRockWood AI through social media. They promised guaranteed returns of 20-30% monthly. Being naive, I invested. The "account manager" pressured me to invest more and more. When I finally tried to take profit, my account was frozen and they stopped responding. Classic Ponzi/advance fee fraud.

Cons: Blocked my account|No legitimate license|Fake returns

Would give negative stars if possible

A
Aria V.
4 months ago

After for about five months with NewRockWood AI, I can only describe the experience as death by a thousand cuts. No single issue was catastrophic, but the constant stream of small problems, slow responses, and missing features wore me down until I finally left.

Pros: High security standards|Multi-currency support|Personal attention

Cons: Spreads widen during volatile periods

All style no substance

M
Megan K.
8 months ago

I requested my data from NewRockWood AI under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.

Pros: Clean UI|Risk management tools|Excellent charting|Great customer service

Cons: Charting tools need more indicators|Spreads widen during volatile periods

Refund request ignored for months

S
Steven S.
8 months ago

NewRockWood AI has the worst mobile app I have ever used for investing. It crashes constantly, features that work on desktop are missing entirely, and the security implementation is questionable at best. How they released this app is beyond me.

Pros: Risk management tools|Customizable dashboard

Cons: Help articles are sometimes vague|Withdrawal takes 1-2 business days

Important information for potential investors

G
George H.
9 months ago

For anyone considering NewRockWood AI, please be aware that this company has been flagged by Finansinspektionen. This does not necessarily mean they are a scam, but it does mean they may not be authorized to operate in certain jurisdictions. I strongly recommend checking the official regulator website before making any investment decisions.

Cons: Listed in IOSCO I-SCAN|May not be authorized in your jurisdiction

Charting is from 2010

J
Jasmine L.
9 months ago

Their execution during news is terrible. I had limit orders in place. When the news hit, my orders were not filled at the limit price - they were filled much worse. NewRockWood AI said it was market conditions. Same news, another broker filled me properly. They are not honest.

Pros: Wide product range|Demo account available|Fast deposits

Cons: No dark mode on mobile

Cannot withdraw funds - classic scam

L
Lisa L.
10 months ago

Tried to withdraw my funds from NewRockWood AI and was told I needed to pay a "withdrawal tax" of 20%. This is a red flag. No legitimate broker charges withdrawal taxes. When I refused, they became aggressive and eventually stopped all communication. My entire investment is gone.

Cons: Lost entire investment|Reported to authorities|Unresponsive