Cryptocurrency Exchanges

Newdex

1.5 (13 reviews)
🇳🇿 New Zealand
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1.5
13 reviews
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About Newdex

Newdex has been flagged by Financial Markets Authority for "Unregistered/Unlicensed entity offering financial products or services|Fraud ...". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.

Customer Reviews

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Red flags everywhere

F
Frank L.
3 weeks ago

Several red flags with Newdex: (1) They promise unrealistically high returns, (2) They're not registered with Financial Markets Authority, (3) Their contact information is vague, (4) They pressure you to deposit quickly. I recommend everyone do thorough due diligence before investing with any company.

Cons: Flagged by Financial Markets Authority|Cannot verify credentials

Still waiting for my withdrawal

C
Carl I.
1 months ago

I signed up with Newdex while looking for alternatives to my previous provider and the first red flag was the aggressive account manager who would not stop calling. After depositing, the promised support vanished. Withdrawals are delayed with endless excuses. I have reported them to the regulator.

Pros: Dividend tracking|Clean UI|API access

Cons: No dark mode on mobile|No crypto staking

Please save yourself the headache

N
Noah Z.
3 months ago

Newdex advertises low fees but once you dig into the fine print, there are numerous charges that add up quickly. Inactivity fees, withdrawal fees, currency conversion fees - it all eats into your returns. I wish I had read the terms more carefully.

Pros: Intuitive for beginners|Dividend tracking

Cons: Some tools only available on higher tiers

Affiliate program does not pay

A
Alice M.
3 months ago

I have been trying to close my account with Newdex for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.

Pros: Automated trading options|Economic calendar|Fast execution

Cons: No fractional shares

Lost my investment - DO NOT TRUST

K
Karen B.
3 months ago

I invested $2,000 with Newdex after seeing their professional-looking website. At first, everything seemed fine - they showed me impressive returns on my dashboard. But when I tried to withdraw, they kept making excuses. First it was "processing time," then "verification needed," then "you need to pay a tax fee first." I never got my money back. I have since reported them to Financial Markets Authority.

Pros: Initially responsive customer service

Cons: Blocked my account|No legitimate license|Fake returns

Completely let down by Newdex

O
Owen Z.
3 months ago

I gave Newdex a fair chance. After for just over a year of usage, I can say with confidence that there are far better options available. The interface is clunky, the fees are higher than competitors, and the customer support team seems overwhelmed or understaffed.

Pros: Social trading features|Easy withdrawals|Reliable uptime

Cons: Limited ETF selection|Search feature is basic

Left feeling scammed

K
Kayla T.
4 months ago

Customer support at Newdex seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.

Pros: Easy withdrawals|Tax reports included|Two-factor authentication|Segregated accounts

Cons: Account statements could be more detailed

Arbitration clause traps you

N
Natalie B.
5 months ago

Newdex seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.

Pros: Full transparency|Transparent fees|Social trading features|Multi-device support

Cons: Currency conversion fee exists|Slow to add new assets

Beware - This company is not legitimate

A
Alice L.
6 months ago

Tried to withdraw my funds from Newdex and was told I needed to pay a "withdrawal tax" of 20%. This is a red flag. No legitimate broker charges withdrawal taxes. When I refused, they became aggressive and eventually stopped all communication. My entire investment is gone.

Cons: No regulatory oversight|Money disappeared|Fake testimonials

A disaster from day one

D
Danielle V.
7 months ago

The platform itself is okay, but the customer service at Newdex is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.

Pros: Great customer service|Wide product range|Excellent charting|Instant funding

Cons: Cannot customize dashboard fully|Wish they had more educational resources