New York Options Exchange has been flagged by ASIC (Australia) for "Unlicensed (Legacy)". Firm used to verify Tahoe Futures offer
Addresses: 195 Broadway St New York NY10007 USA This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.nyoex.com.
The so-called education at New York Options Exchange is just marketing. Every webinar ends with a push to deposit more. The market analysis is generic and often wrong. If you want real education go elsewhere. I wasted since last summer thinking they would help me learn.
Pros: Easy withdrawals|Reliable uptime|Copy trading available|Portfolio tracking tools
Cons: Minimum deposit could be lower
Do not use New York Options Exchange for anything serious. I used them for just over a year for small trades and it was okay. When I deposited a larger amount and traded more, my account was flagged, my withdrawals were delayed, and I was asked to explain my trading. They treat active traders like criminals.
Pros: Instant funding|Market news feed|Reliable uptime
Cons: Wish they had more educational resources|No fractional shares
If you are reading this considering New York Options Exchange - run. I wish I had read more negative reviews through a podcast recommendation. I thought the positive ones were real. Maybe some are. My experience over for over a year has been so bad I feel obligated to warn others. Do not make my mistake.
Pros: Multi-currency support|Good analytical tools
Cons: Limited cryptocurrency options|Would like more payment methods
I experienced a security concern with my New York Options Exchange account and reported it immediately. Their response time was inexcusable for a financial platform. It took them four days to acknowledge my report and another week to actually address it.
Pros: Customizable dashboard|Dividend tracking|Quick verification|Segregated accounts
Cons: Slow to add new assets|Onboarding videos are outdated
I found New York Options Exchange when my bank disappointed me and I searched for alternatives and the initial impression was positive. But for nearly two years later, I have encountered so many issues that I cannot recommend them. Trades failing, charts not loading, and support tickets going unanswered for days at a time.
Pros: Detailed reporting|Copy trading available|Multiple order types
Cons: Help articles are sometimes vague
I requested my data from New York Options Exchange under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.
Pros: High security standards|Risk management tools
Cons: Some tools only available on higher tiers|Limited cryptocurrency options
I closed a profitable position at New York Options Exchange and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.
Pros: Good mobile app|Low minimum deposit
Cons: No phone support on weekends
New York Options Exchange changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.
Pros: Dedicated account manager|Responsive team|Reliable uptime|Wide product range
Cons: Email notifications too frequent|Limited demo account features
After for roughly four months with New York Options Exchange I requested to close my account and withdraw. They said I had to complete a 30-day cooling-off period. Then they said there was a minimum holding period for my last deposit. They make it as hard as possible to leave.
Pros: Easy withdrawals|Segregated accounts|Portfolio tracking tools|Multiple order types
Cons: Desktop app not available on Linux
I had a dispute with New York Options Exchange and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Competitive fees|Personal attention|Transparent fees
Cons: No dark mode on mobile|Spreads widen during volatile periods