New Lines Futures Austria

New Lines Futures Austria locked my account without warning and demanded documents I had already submitted. for the past six months later I still do not have access to my funds. Their compliance team does not respond to emails. I am considering legal action.

New Lines Futures Austria seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.

New Lines Futures Austria had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.

I lost a significant amount because New Lines Futures Austria did not execute my stop loss during a flash crash. They said the market was illiquid. Other brokers managed to execute. I have no proof they did not trade against me. Avoid.

My withdrawal from New Lines Futures Austria was rejected three times for vague reasons. Each time they asked for more documents. When I finally provided everything, they said my account was under review. for a few weeks now of being strung along.

I have been trying to close my account with New Lines Futures Austria for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.

New Lines Futures Austria has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.

After since the beginning of the year with New Lines Futures Austria, I can only describe the experience as death by a thousand cuts. No single issue was catastrophic, but the constant stream of small problems, slow responses, and missing features wore me down until I finally left.

I experienced a security concern with my New Lines Futures Austria account and reported it immediately. Their response time was inexcusable for a financial platform. It took them four days to acknowledge my report and another week to actually address it.

After spending since early this year trying to make New Lines Futures Austria work for me, I have given up. The platform has too many limitations, the fees are not competitive, and the quality of their market data is questionable. There are much better options available.