Forex Brokers

New Era Investment (newera-investments.net)

1.3 (10 reviews)
🇦🇺 Australia
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1.3
10 reviews
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About New Era Investment (newera-investments.net)

New Era Investment (newera-investments.net) has been flagged by ASIC (Australia) for "Unlicensed". Addresses: 9 Middlemiss St, Lavender Bay NSW 2060, Australia This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: newera-investments.net.

Customer Reviews

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Overnight fees excessive

D
Derek E.
4 weeks ago

After using New Era Investment (newera-investments.net) for a couple of months now, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.

Pros: Comprehensive tools|Portfolio tracking tools|Competitive fees

Cons: Desktop app not available on Linux|Minimum deposit could be lower

Still fighting for my withdrawal

A
Adrian J.
1 months ago

I experienced a security concern with my New Era Investment (newera-investments.net) account and reported it immediately. Their response time was inexcusable for a financial platform. It took them four days to acknowledge my report and another week to actually address it.

Pros: Personal attention|API access|Smooth onboarding|Fast execution

Cons: No fractional shares

Market maker conflict

J
John T.
1 months ago

The platform itself is okay, but the customer service at New Era Investment (newera-investments.net) is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.

Pros: Helpful community forum|Quick verification|Fast support response

Cons: Mobile app could be improved

System failures and silence from support

J
Jessica W.
4 months ago

I opened an account with New Era Investment (newera-investments.net) for nearly two years ago. The platform frequently logs you out, orders fail to execute at the stated price, and when you complain they blame your internet connection. I have screenshots proving otherwise.

Pros: Excellent charting|Educational resources|Fast execution

Cons: Cannot customize dashboard fully

An absolutely appalling service

R
Ruby A.
6 months ago

I requested my data from New Era Investment (newera-investments.net) under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.

Pros: Reliable uptime|Good mobile app

Cons: Minor UI glitches occasionally

Same issues as parent brand

T
Tiffany E.
7 months ago

After since mid-2025 with New Era Investment (newera-investments.net), I can only describe the experience as death by a thousand cuts. No single issue was catastrophic, but the constant stream of small problems, slow responses, and missing features wore me down until I finally left.

Pros: Dedicated account manager|Customizable dashboard|Comprehensive tools|Good analytical tools

Cons: Nothing significant|Website design could be more modern

Complete waste of time

S
Stephanie F.
9 months ago

The onboarding at New Era Investment (newera-investments.net) was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.

Pros: Reliable uptime|Dedicated account manager|Wide product range|Regular updates

Cons: Minimum deposit could be lower

Statement errors every month

P
Peter I.
10 months ago

The hidden fees at New Era Investment (newera-investments.net) are the real scandal here. What they advertise and what they actually charge are two different things. By the time I realized how much I was paying in various fees and spreads, I had already lost a meaningful amount.

Pros: API access|Multi-currency support|Transparent fees|Demo account available

Cons: Minimum deposit could be lower

Platform manipulated during volatility

H
Heather N.
11 months ago

Opened my account with New Era Investment (newera-investments.net) while looking for alternatives to my previous provider and regretted it within the first month. The platform crashed during a critical moment, I lost potential gains, and support basically told me it was not their problem. Absolutely unacceptable behavior.

Pros: Fast deposits|Quick verification|Real-time alerts

Cons: Minimum deposit could be lower|Slow to add new assets

Pressure to deposit more

I
Iris H.
11 months ago

I have been trying to close my account with New Era Investment (newera-investments.net) for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.

Pros: Detailed reporting|Responsive team|Multi-currency support|Full transparency

Cons: Some tools only available on higher tiers