Neptun Deep Invest has been flagged by Financial Conduct Authority for "Unregistered/Unlicensed entity offering financial products or services". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: neptundeepinvest.net.
After doing some research AFTER the fact (I know, I should have done this first), I discovered that Neptun Deep Invest is not authorized by any legitimate financial regulator. They are operating illegally. The website looks very professional but it's all a facade. Please check the regulatory warnings database before investing with ANY company.
Pros: Initially responsive customer service
Cons: Blocked my account|No legitimate license|Fake returns
Do not believe the bonus offer from Neptun Deep Invest. The turnover requirement is designed so you can never withdraw. I learned the hard way. I deposited after comparing multiple platforms and the bonus terms were buried in pages of small print. My fault for not reading but their design is predatory.
Pros: Good analytical tools|Educational resources|Dedicated account manager|Good mobile app
Cons: Minor UI glitches occasionally
I referred a friend to Neptun Deep Invest after reading several online reviews. We both deposited. The referral bonus never arrived. Support said we did not meet the terms. When we asked which terms they pointed to a clause that was added after we signed up. Shady.
Pros: Fast support response|Wide product range
Cons: Cannot customize dashboard fully|Desktop app not available on Linux
KYC with Neptun Deep Invest is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.
Pros: Low minimum deposit|Clean UI|Personal attention
Cons: Wish they had more educational resources
I requested my data from Neptun Deep Invest under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.
Pros: No hidden fees|Social trading features|Demo account available
Cons: Charting tools need more indicators
After seeing ads for Neptun Deep Invest online, I investigated. The company is listed in the IOSCO I-SCAN warnings database and has been flagged by Financial Conduct Authority. Their website looks professional but that means nothing - many scam operations invest heavily in appearance. Always check the regulatory warnings before investing.
Cons: Unauthorized firm|Found in IOSCO warnings database
I found Neptun Deep Invest after a family member had a good experience and the initial impression was positive. But for a few weeks now later, I have encountered so many issues that I cannot recommend them. Trades failing, charts not loading, and support tickets going unanswered for days at a time.
Pros: Detailed reporting|Portfolio tracking tools|Professional team|Segregated accounts
Cons: Some tools only available on higher tiers