Cryptocurrency Exchanges

Nekodex

1.5 (13 reviews)
🇳🇿 New Zealand
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1.5
13 reviews
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About Nekodex

Nekodex has been flagged by Financial Markets Authority for "Unregistered/Unlicensed entity offering financial products or services|Fraud ...". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.

Customer Reviews

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Shocking lack of professionalism

G
Graham H.
1 weeks ago

After for roughly four months with Nekodex I requested to close my account and withdraw. They said I had to complete a 30-day cooling-off period. Then they said there was a minimum holding period for my last deposit. They make it as hard as possible to leave.

Pros: Social trading features|Regular platform improvements|Great customer service|Helpful community forum

Cons: Onboarding videos are outdated

The opposite of what they advertise

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Kevin X.
1 weeks ago

Nekodex has the worst mobile app I have ever used for investing. It crashes constantly, features that work on desktop are missing entirely, and the security implementation is questionable at best. How they released this app is beyond me.

Pros: Dedicated account manager|Comprehensive tools

Cons: Limited cryptocurrency options

Withdrawal blocked indefinitely

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Jasmine N.
4 months ago

Where do I even begin with Nekodex? for nearly two years of broken promises, unanswered tickets, and a platform that feels like it was built in 2010. They spend more on marketing than on actually improving their service. Stay away from this company.

Pros: Two-factor authentication|Automated trading options|Transparent fees|Segregated accounts

Cons: Onboarding videos are outdated|Wait times can be long during peak hours

Arbitration clause traps you

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Kimberly E.
5 months ago

I opened an account with Nekodex for about five months ago. The platform frequently logs you out, orders fail to execute at the stated price, and when you complain they blame your internet connection. I have screenshots proving otherwise.

Pros: Clear documentation|Risk management tools|Responsive team

Cons: Minor UI glitches occasionally

Incompetent on every level

S
Samantha V.
6 months ago

The reporting at Nekodex is laughably bad. Tax documents are inaccurate, transaction histories have gaps, and trying to export data for your accountant is a nightmare. For a financial platform, getting the numbers right should be the bare minimum.

Pros: Portfolio tracking tools|API access|Customizable dashboard

Cons: Limited ETF selection|Search feature is basic

Did my research - this is suspicious

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Susan J.
6 months ago

I was about to invest with Nekodex but decided to check their regulatory status first. They claim to be regulated but I could not find them on any official register. Financial Markets Authority has actually issued a warning about this firm. Thank goodness I checked before sending any money.

Cons: Listed in warning databases|No transparency|Pressure to invest quickly

Rollover requirements are insane

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Miles S.
8 months ago

I found Nekodex after hearing about them at a conference and the initial impression was positive. But for about three months later, I have encountered so many issues that I cannot recommend them. Trades failing, charts not loading, and support tickets going unanswered for days at a time.

Pros: Regular platform improvements|Social trading features|Easy to use platform

Cons: Search feature is basic

No negative balance protection

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Courtney M.
8 months ago

I had a dispute with Nekodex and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.

Pros: Segregated accounts|Easy withdrawals|Educational resources|Portfolio tracking tools

Cons: Slow to add new assets|Onboarding videos are outdated

Can not recommend in any way

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John J.
9 months ago

Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. Nekodex recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.

Pros: Fast support response|Dividend tracking

Cons: Website design could be more modern|Alert system is basic

Lost thousands due to their errors

R
Ruby N.
9 months ago

Nekodex has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.

Pros: Regular platform improvements|Smooth onboarding|Easy to use platform|Good analytical tools

Cons: Minimum deposit could be lower|Inactivity fee applies after 12 months