Neex (Pty) Ltd has been flagged by Financial Services Agency for "Unregistered/Unlicensed entity offering financial products or services". 1. Location of office or Address
146 Sandton Drive, Parkmore, Sandton, 2196, South Africa
2. Content, etc. of Business
Solicitation of OTC derivatives transactions on the internet without the statutory registration in Japan
3. Notes
The name of financial service provided by the company is “Ne... This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
After using Neex (Pty) Ltd since mid-2025, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.
Pros: Helpful community forum|Copy trading available|Reliable uptime|No hidden fees
Cons: No integrated tax optimization
Neex (Pty) Ltd seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.
Pros: Easy to use platform|Comprehensive tools
Cons: Wish they had more educational resources|Withdrawal takes 1-2 business days
I gave Neex (Pty) Ltd a fair chance. After since last summer of usage, I can say with confidence that there are far better options available. The interface is clunky, the fees are higher than competitors, and the customer support team seems overwhelmed or understaffed.
Pros: Fast execution|Good mobile app
Cons: Onboarding videos are outdated
I wanted to transfer my portfolio from another broker to Neex (Pty) Ltd. They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.
Pros: Fast deposits|Fast execution|Transparent fees
Cons: None so far|Help articles are sometimes vague
The mobile app from Neex (Pty) Ltd is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.
Pros: Transparent fees|Dedicated account manager|Personal attention
Cons: No dark mode on mobile|Help articles are sometimes vague
I found this company through a friend who recommended it. Before investing, I checked various regulatory databases and found that Neex (Pty) Ltd has been flagged as an unauthorized entity. I informed my friend immediately. Please always verify with official sources - a quick search could save you thousands.
Pros: Website looks legitimate on the surface
Cons: Unauthorized firm|Found in IOSCO warnings database
The platform itself is okay, but the customer service at Neex (Pty) Ltd is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Competitive fees|Professional team
Cons: Cannot customize dashboard fully
Neex (Pty) Ltd has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Excellent charting|Comprehensive tools|Reliable uptime
Cons: Limited cryptocurrency options
I want to warn everyone about Neex (Pty) Ltd. They have been flagged by Financial Services Agency as an unauthorized entity. I wish I had checked before investing. They use high-pressure sales tactics and fake testimonials. Once you send money, getting it back is nearly impossible.
Pros: Professional looking website
Cons: Lost entire investment|Reported to authorities|Unresponsive