mybitchain.com has been flagged by AMF (France) for "Unauthorised". Category: Forex This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: mybitchain.com.
If you are reading this considering mybitchain.com - run. I wish I had read more negative reviews based on a colleague's recommendation. I thought the positive ones were real. Maybe some are. My experience over since I opened my account last year has been so bad I feel obligated to warn others. Do not make my mistake.
Pros: Wide product range|Multi-device support|Economic calendar|Easy withdrawals
Cons: Email notifications too frequent|Search feature is basic
I had a dispute with mybitchain.com and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Instant funding|Detailed reporting|Wide product range
Cons: No fractional shares|Spreads widen during volatile periods
I gave mybitchain.com a fair chance. After since early this year of usage, I can say with confidence that there are far better options available. The interface is clunky, the fees are higher than competitors, and the customer support team seems overwhelmed or understaffed.
Pros: Personal attention|Dividend tracking|Portfolio tracking tools|Good analytical tools
Cons: No crypto staking|Nothing significant
My withdrawal from mybitchain.com was rejected three times for vague reasons. Each time they asked for more documents. When I finally provided everything, they said my account was under review. for nearly two years of being strung along.
Pros: Good analytical tools|Portfolio tracking tools|Tax reports included|Multiple order types
Cons: Could offer more webinars|Account statements could be more detailed
mybitchain.com has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Transparent fees|Responsive team
Cons: Limited cryptocurrency options|Could offer more webinars