Forex Brokers

mybitchain.com

1.5 (15 reviews)
🇫🇷 France
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1.5
15 reviews
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About mybitchain.com

mybitchain.com has been flagged by AMF (France) for "Unauthorised". Category: Forex This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: mybitchain.com.

Customer Reviews

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Commission structure changed retroactively

M
Mia T.
2 weeks ago

Opened my account with mybitchain.com after doing extensive research and regretted it within the first month. The platform crashed during a critical moment, I lost potential gains, and support basically told me it was not their problem. Absolutely unacceptable behavior.

Pros: Fast deposits|Automated trading options|Easy to use platform

Cons: Help articles are sometimes vague

Rejected my profitable withdrawal

S
Seth T.
1 months ago

I am in a dispute with mybitchain.com over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.

Pros: Comprehensive tools|Educational resources|Wide product range

Cons: Limited cryptocurrency options

False advertising at its finest

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Nora B.
4 months ago

Where do I even begin with mybitchain.com? for over a year of broken promises, unanswered tickets, and a platform that feels like it was built in 2010. They spend more on marketing than on actually improving their service. Stay away from this company.

Pros: High security standards|Good analytical tools|Segregated accounts

Cons: Minor UI glitches occasionally

Duplicate charges on my card

M
Max C.
5 months ago

mybitchain.com advertises low fees but once you dig into the fine print, there are numerous charges that add up quickly. Inactivity fees, withdrawal fees, currency conversion fees - it all eats into your returns. I wish I had read the terms more carefully.

Pros: High security standards|Stable platform|Good mobile app

Cons: No phone support on weekends

No sub-accounts

I
Ian G.
7 months ago

I lost a significant amount because mybitchain.com did not execute my stop loss during a flash crash. They said the market was illiquid. Other brokers managed to execute. I have no proof they did not trade against me. Avoid.

Pros: Dedicated account manager|Responsive team|Helpful community forum

Cons: No integrated tax optimization

Rock bottom service quality

H
Harry L.
7 months ago

I closed a profitable position at mybitchain.com and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.

Pros: Dedicated account manager|Quick verification|Fast execution

Cons: Would like more payment methods

Currency margin requirements unclear

O
Olivia D.
7 months ago

mybitchain.com locked my account without warning and demanded documents I had already submitted. since last summer later I still do not have access to my funds. Their compliance team does not respond to emails. I am considering legal action.

Pros: Good mobile app|Quick verification|No hidden fees|Automated trading options

Cons: Currency conversion fee exists

The support team is useless

J
Joel E.
7 months ago

mybitchain.com seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.

Pros: Two-factor authentication|Good mobile app|Easy withdrawals|Dividend tracking

Cons: Limited social trading features|Live chat only during business hours

Spam emails after unsubscribing

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Carl B.
7 months ago

The mobile app from mybitchain.com is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.

Pros: Two-factor authentication|Multi-currency support|Competitive fees|Dividend tracking

Cons: Some tools only available on higher tiers|Withdrawal takes 1-2 business days

More problems than solutions

C
Catherine Z.
8 months ago

Customer support at mybitchain.com seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.

Pros: Fast deposits|Intuitive for beginners

Cons: Charting tools need more indicators