MXSTOC (mxstoc.com) has been flagged by ASIC (Australia) for "Unlicensed". Phones: +11234567890, +19876543210
Addresses: 85 Broad Street 16th Floor New York NY 10004 USA; 123 Trading Street Financial District New York; Level 30 Six Battery Road Raffles Place Singapore 049909 This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: mxstoc.com.
MXSTOC (mxstoc.com) has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: API access|Automated trading options|Portfolio tracking tools|Market news feed
Cons: Inactivity fee applies after 12 months|No integrated tax optimization
MXSTOC (mxstoc.com) has the worst mobile app I have ever used for investing. It crashes constantly, features that work on desktop are missing entirely, and the security implementation is questionable at best. How they released this app is beyond me.
Pros: Fast execution|Wide product range|Responsive team|Intuitive for beginners
Cons: No dark mode on mobile|Search feature is basic
MXSTOC (mxstoc.com) seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.
Pros: Real-time alerts|Dividend tracking
Cons: Limited cryptocurrency options
MXSTOC (mxstoc.com) changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.
Pros: Market news feed|Dividend tracking
Cons: Slow to add new assets|No live chat on mobile
Do not believe the bonus offer from MXSTOC (mxstoc.com). The turnover requirement is designed so you can never withdraw. I learned the hard way. I deposited while looking for alternatives to my previous provider and the bonus terms were buried in pages of small print. My fault for not reading but their design is predatory.
Pros: Easy withdrawals|Dedicated account manager|High security standards|Professional team
Cons: Limited ETF selection|Limited demo account features